AI Automation Engineer

Building the backbone of European trades together – with AI and voice-first software.

We're not just building software – we're on a mission to create space for contractors & tradespeople by equipping them with AI solutions that work the way they do: fast, practical, and voice-first. With Tier 1 Investors from Europe and the US, like Headline and Creandum as well as 20,000+ tradespeople as customer base, we're scaling across Europe to turn scattered tradespeople into thriving communities. We believe in zero admin, not zero personality – and we build every feature with the people in mind who wear the boots, not the suits. We're #stoked to shape the future, #together as a team, and #humble in our mission to support the builders of tomorrow.

As plancraft's first AI Automation Engineer (f/m/d), you'll define what automation excellence looks like across the company.

You'll engage closely with leadership, partner with Business Operations, Product and GTM teams, and turn complexity into clarity by designing human-centered, AI-powered workflows that make our internal workflows easier — every single day.

This is a high-leverage, high-visibility role: you'll work hands-on & cross functional with leadership and functional heads to identify bottlenecks, prototype automation solutions within hours not weeks, and shape the long-term internal AI architecture of how plancraft operates.

Your Responsibilities

• Identify automation opportunities by shadowing teams and observing real workflows — no endless discovery phases.
• Define & maintain a prioritized automation backlog that maximizes impact and leverage across plancraft - closely aligned with leadership, strategic priorities & company goals.
• Partner directly with leadership and teams to translate pain points into scalable, high-ROI automation solutions.
• Build rapid prototypes using no-code/low-code platforms and AI APIs — delivering MVPs within days or even hours rather than weeks.
• Extend automations with lightweight scripts or API integrations when no-code tools hit their limits.
• Run short, iterative 2-week sprint cycles with direct user feedback to continuously improve solutions.
• Host "automation meetups" to share learnings, inspire teams, and demystify AI & close alignment with other internal AI enablement streams across the company.
• Ensure scalability, documentation, and maintainability of all solutions through smart design and clean architectures.

Your north star: build automations that make work feel lighter — and unlock the next level of productivity across plancraft.

Must-haves

• Strong analytical mindset for mapping and optimizing workflows end-to-end.
• Hands-on experience with low-/no-code platforms (e.g. n8n, Make, Zapier, Power Automate).
• Solid understanding of APIs, webhooks, and how data flows between systems (CRM, HRIS, accounting, billing, etc.).
• Basic scripting or SQL skills to extend automations beyond low-code tools (Python or JavaScript).
• Ability to evaluate automation ROI and prioritize for leverage, not volume.
• Excellent project management, collaboration and communication skills — especially when working with leadership and cross-functional teams.
  Curiosity and applied understanding of how modern AI (LLMs, document processing, copilots) shapes automation design.

Nice-to-haves

• Business acumen to evaluate automation ROI and prioritize effectively.
• Familiarity with AI/ML concepts and document-processing technologies.
• Experience in fast paced environments and/or high growth start-ups, consulting or business operations optimization.
• Understanding of data security and compliance in automation.

Mindset that sets you apart

You see AI as an amplifier for human creativity & scalabitlity — not a replacement for it. You thrive where ambiguity meets opportunity and love turning complex problems into smooth, scalable, working systems. Whether you're fresh from university and already building wild AI projects in your free time, or you've spent years scaling processes with precision — experience doesn't define you, drive does. You're endlessly curious, self-enabled, and stoked to build things that make people's lives easier. You move fast, learn faster, and take pride in delivering impact that's felt across teams, not just measured in metrics.

• Team Spirit: We're driven by passion, commitment, and a shared mission. Team spirit matters to us — and we make it visible: with three major team events per year, two casual monthly formats at our Hamburg HQ, and a strong recognition culture where we regularly celebrate both the big and small wins together.
• Ownership: You're encouraged to take ownership from day one. In a flat hierarchy and high-trust environment, you're empowered to make meaningful decisions and drive real impact.
• Learning & Growth: We invest in your personal and professional development through a strong feedback culture, a personal learning budget, and targeted enablement formats. Our goal is to help you unlock your full potential.
• AI Enablement: Our internal tools and workflows are AI-enabled by design. We support every team and individual in applying AI at the next level in their daily work, including getting your own ChatGPT+ license, of course.
• Tech & Tooling: You'll receive a MacBook, premium over-ear headphones, and everything else you need — from hardware to tools — to be effective in your daily doing.
• Flexibility: Whether remote, hybrid, or on-site — you work where you're at your best. Our Hamburg office at Rödingsmarkt (with a rooftop terrace) is always open, and you decide each week how often you come in. Some roles even allow for fully remote setups. And if you need a change of scenery, working abroad is always an option.
• Recharge: To ensure the needed rest, we offer 30 vacation days per year (based on a 5-day week) and Dec 24th off. We also subsidize your Urban Sports Club membership and organize internal sport meetups.
• Mobility: You can lease a "JobRad" (Bike) and get a subsidized "Deutschlandticket" or "BahnCard" for public transport to be supported in your commute.
• International Environment: We're becoming more international every month, with team members already in Italy, France, the Netherlands, and Austria — which is why English is our internal company language.

We're #stoked to shape the future, #together as a team, and #humble in our mission to support the builders of tomorrow. For a first impression of us, take a look at our Instagram and LinkedIn page.

Diversity makes us better.

We welcome people of all backgrounds, identities, abilities, and experiences, and we believe that different perspectives lead to better ideas, stronger products, and a healthier workplace. If you're excited about our mission but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway. You might be exactly who we're looking for.

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On the application process

We want your candidate experience with us to be smooth, transparent, and enjoyable. We aim to get back to you regarding your application within 5 business days. Our interview process typically takes about 4 weeks from start to finish, though this may vary by role. You can learn more about our process here. If you need adjustments or flexibility at any stage, please don't hesitate to let us know — we'll do our best to make it work for you.

Note on creating a test account:

If you would like to create a test account as part of the challenge, please enter "Applicant" in the relevant field during registration and select "Other" under Trade. This ensures that our sales team does not mistakenly register you as a craft business and reach out to you unnecessarily.