Sr. Technical Product Manager

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About HOLY

• HOLY is the soft drink revolution: With our powdered drinks HOLY Energy, HOLY Hydration, and HOLY Iced Tea, you get amazing taste while maintaining a good conscience - for your body & the environment.
• Already more than 2,000,000 customers: Started in a shared apartment, since April 2021, we have already saved over 30 million plastic bottles - and our community, the HOLY Squad, loves it: 4.6 stars on  speak for themselves.
• From D2C to Global Omnichannel: In less than four years, we've profitably scaled HOLY to more than 100M€ in revenue exclusively online. Now, we are on the journey to become a Global Omnichannel brand from a pure D2C model.
• We are still just getting started: Supported by renowned investors & partners, we aim to revolutionize the soft drink industry. Healthier, tastier & more sustainable. Our team of 100+ people aims high (Coca-Cola, we're coming for you).

The Process

As we are experiencing rapid growth and have ambitious plans, the optimal start date for the position is today. Nonetheless, we are prepared to patiently await the arrival of the ideal candidate, recognizing that quality ultimately yields the best results.

Getting to know you: You will have a 30-minute screening interview with Luca our Talent Partner, where you will talk about HOLY, the position, your experience and see if our expectations match.Hiring Manager Interview with Daniel, our Director of E-Commerce.Case study: As soon as you have successfully completed the first interviews, you will receive a case study.Advanced discussion: In this on-site meeting, the team will discuss your case study with you and answer questions in our office.Founder interview: As a strong cultural fit is important to us, you will have a final meeting with one of our HOLY Founders. This gives both you and us the opportunity for a final check.Job offer and decision: If everything goes well, you will receive an offer and we are ready to embark you this journey together with youAbout the Position

​As a Sr. Technical Product Manager at HOLY, you'll own the technical performance of our Shopify platform — the heart of our e-commerce business.

You'll turn business goals into fast, stable, and scalable technical solutions that directly impact conversion, site speed, and customer experience.

You'll be the main driver between our internal teams and external development partners, ensuring that every release improves the customer journey and helps HOLY scale globally without breaking speed or quality.

Your responsibilities 

• Shopify Platform Ownership
  Lead the technical performance of HOLY's Shopify ecosystem — from frontend logic to backend integrations. Improve site speed, checkout performance, and conversion while keeping the platform stable and scalable.
  
  
• Technical Briefing & Delivery
  Translate business requirements into clear, actionable technical briefs. Define MVPs, align on success metrics, and ensure the agency delivers on time and to standard.
  
  
• Bug Resolution & Configuration Management
  Take ownership of the full bug triage process. Manage Shopify app configurations, flows, and integrations that impact customer experience and conversion.
  
  
• Data-Driven Optimization
  Use GA4, Clarity, and customer feedback to identify technical bottlenecks and run A/B tests. Measure impact on conversion and feed learnings back into the roadmap.
  
  
• Cross-Functional Project Delivery
  Lead technical projects such as Shopify Markets expansion or new integrations. Align design, ops, CX, and agency partners to ship improvements that directly drive revenue.
  
  
• Scalability & Technical Debt Management
  Spot weak points before they cause issues. Prioritize and fix structural problems, automate recurring work, and prepare the platform for international growth.

About You

You're a structured problem-solver who understands how a great e-commerce experience works under the hood. You think beyond "fixing tickets" — you focus on outcomes, reliability, and speed.

You're the bridge between tech and business: calm under pressure, clear in communication, and obsessed with improving how things work.

Core Mindset & Qualities:

• Technical Problem Solving: You break down messy problems into clear steps. You know Shopify's limits and find practical workarounds.
• Delivery & Follow-Through: You create realistic timelines, keep others unblocked, and make sure features actually go live.
• Quality & Reliability: You double-check work, prevent regressions, and keep the platform stable — even under pressure.
• Communication & Alignment: You share progress early, write clear briefs, and flag risks before they turn into issues.
• Ownership: You treat the store's performance as your responsibility — not the agency's. You raise the bar and follow through.
• Process & Documentation: You keep Notion, Asana, and QA clean and useful for everyone. You make processes better, not heavier.
• Prioritization & Focus: You separate noise from value. You say no when it protects what really matters.

Experience & Expertise:

• 3+ years in e-commerce, product management, or technical operations
• Strong understanding of Shopify Plus (Flows, APIs, and integrations)
• Experience managing external dev agencies and QA workflows
• Basic knowledge of Liquid, HTML, and JS fundamentals
• Confident using data (GA4, Clarity, Shopify reports) to drive decisions
• Excellent communication and stakeholder management skills
• Fluent in English; German is a plus

Our Offering

In today's job market, A-players have many options to choose from. As part of our offer, we prioritise providing a productive working environment and opportunities for growth. In addition to competitive compensation, including company shares, you can expect:

• A successful and growing company: Join a company that has been growing profitable and quickly for the last 36+ months and raised a series B, while many other e-commerce companies are struggling.
• Huge impact and career growth: Enjoy huge impact and hence explosive career growth with opportunities to learn from Graphic Design masters and build your career in the Creative industry
• Awesome team: Join an awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic. Get to know us and see for yourself
• Top product: Marketing is important, but a good product is essential. Our differentiated soft drinks have won over customers. Check out our Trustpilot reviews or contact us for free samples.
• Future of e-commerce: Be part of the future of e-commerce and help set new standards in many areas. Work with the best minds in the industry.
• Startup culture: Join a startup culture that values flat hierarchies, fast pace, and personal development. With us, you can make a real impact.
• Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer, such as a central office in Berlin Prenzlauerberg, flexible working hours, and much more.

Learn even more about HOLY and our team on our Careers Page.

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