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Operations Manager

vor 2 Wochen

Berlin, Berlin, Deutschland Lingoda GmbH Vollzeit

Department:
B2B Health Sales

Location:
Berlin

Description
About Lingoda
Founded 12 years ago, Lingoda addresses a pressing global challenge: meeting the demands of growing economies and aging populations through the mobility of global talent. Driven by its mission "to empower global talent with the language, cultural, and technical skills for integration and success", Lingoda has established itself as a leader in education.

What We Do
Lingoda's highly effective Small Group Learning Model is delivered via over 800,000 classes a year, powered by 2,400 qualified teachers and a unique proprietary curriculum designed to help learners achieve their goals, whether that be career progression or integration into a new country.

Who We Serve
A rapidly growing and ambitious company, Lingoda operates in both B2B and B2C: while the B2B business has a strong focus on the healthcare sector in Germany and a credible ambition to expand into other professions and geographies, Lingoda's B2C business has a global presence, teaching German, English, Spanish, French, and Italian to students worldwide.

Learning a language with Lingoda is a rewarding experience, made possible by us Lingodies who support our students every step of the way. We're committed to
living the learning journey
alongside them to create a world of connection and opportunity.

Why Join Us?
Joining Lingoda means becoming part of a team that's committed to
getting better, together.
We foster an inclusive culture of
bravery
, curiosity, and growth, where
insight turns into action
, and every team member contributes to
igniting positive change
.Be part of our journey to transform lives through education.We are seeking a
Senior Operations Manager - Business Development
(all genders)
based in
Berlin
, or
Hamburg
.

Your mission with us:
As a
(Senior) Operations Manager
in our
Business Development team,
you will ensure efficient operational and administrative collaboration with partner schools to deliver courses consistently and in full compliance with government regulations. You will enable Sales and Account Management to focus on growth and customer satisfaction through strong operational support, while driving accurate cohort planning and resource allocation to optimize efficiency. By establishing robust processes and scalable models, you will support sustainable growth and foster cross-functional collaboration across Finance, Learning Hub, Sales, and Product, while providing clear alignment and facilitating the execution of strategic initiatives.

Your Tasks:

  • Operational and Administrative Partnerships:
    Lead and oversee operational and administrative collaboration with partner schools to ensure the effective delivery of government funded courses.
  • Regulatory Compliance:
    Guarantee the highest level of diligence in implementing processes and maintaining strict compliance with government regulations and guidelines.
  • Enablement of Sales and Account Management:
    Empower Sales and Account Management teams to deliver courses of the highest quality by providing operational support, resources, and process alignment.
  • Cohort Planning and Workforce Allocation:
    Own reporting and controlling of cohort planning to ensure efficient resource use and smooth program execution.
  • Process Development and Scalability:
    Drive the continuous improvement of existing processes and design robust scaling models that enable sustainable growth.
  • Cross-Functional Collaboration:
    Manage interfaces and foster close cross-functional collaboration with Finance, Learning Hub, Sales, and Product teams to advance key initiatives.

You bring to Lingoda:

  • 3–5 years of experience
    in building and scaling highly complex services (ideally with scale-up and/or start-up experience).
  • Proven ability to communicate effectively and persuasively in partner management, including strong negotiation skills
  • Strategic mindset with the ability to think beyond the obvious, identify interconnections, and create synergies.
  • Solid
    project management experience
    , with a track record of successfully driving initiatives from concept to execution.
  • Hands-on experience with
    CRM systems
    (e.g., HubSpot, Dixa).
  • Strong analytical skills with the ability to break down complex problems into actionable steps.
  • Hands-on, solution-oriented approach
    , with a focus on practical execution.
  • Collaborative
    team player
    with a high level of adaptability and commitment.
  • Native
    German
    & fluent
    English

You add to our culture with:

  • Proactive, solution-oriented mindset
  • Excellent communication skills
  • Willingness to drive positive change
  • Ability to work with flexibility, and adapting
  • Your diligence, commitment, and ability to look at the bigger picture

What you can expect from Lingoda:

  • Approachable leaders and transparent communication - every voice counts at Lingoda
  • Company events and colleagues who are always happy to socialise + budgets towards team building events
  • An inclusive environment with great team spirit and passion for languages
  • A well-structured and exciting onboarding process to set you up for success
  • The possibility to work remotely from your home or in the office located in the heart of Berlin
  • Learning & development opportunities
  • Free access
    to our language classes
  • Mental Health programs
  • Corporate benefits & pension funds
  • Discounts on Urban Sports memberships (EU)
  • Public Transport discounts in Berlin
  • 30 vacation days per year
  • Free snacks & drinks at the office
  • The modern hardware necessary for your work (n/a for freelancers)
  • Flexible working hours

Does that sound exciting?
Then, send us your CV right away
We are looking forward to hearing from you

Your contact person for the position is Elif

Lingoda is dedicated to promoting diversity and inclusion in the workplace. As an equal opportunities and affirmative action employer, we strive to create a workforce that reflects the diversity of our user base. Our commitment ensures that every applicant is assessed on the basis of their skills and qualifications, regardless of age, gender identity, ethnicity, sexual orientation, disability, or religion.
We ask that you please apply directly via the link provided in the job description or directly on our website. Due to GDPR regulations, applications sent otherwise will not be considered.
Please note that if you are based outside of Germany that only a freelance contract can be offered. All our contracts whether freelance or regular German employment contract start on a 2 year time period.