Junior Customer Succes Manager

vor 1 Woche

Leipzig, Sachsen, Deutschland PAXLY GmbH Vollzeit

Company Description

PAXLY is a B2B SaaS company on a mission to fix packaging procurement. We help companies buy smarter – our AI-powered platform cuts costs by ~25% and takes the pain out of sourcing corrugated cardboard, solid board, and flexible packaging.

We're a small team based in Leipzig, building real technology that solves real problems. No corporate fluff, no endless meetings – just a product that works and interesting customers who love it.

If you want ownership, flexibility, and the chance to shape something meaningful: welcome to PAXLY.

Your role

You're the link between our customers, sales, product, and tech. Our procurement platform is changing how companies buy packaging – and you make sure they get the most out of it.

You'll support sales with demos and technical know-how, onboard new customers, and guide them through their first tenders.

What you'll do

  • Own the customer journey from implementation to daily use
  • Run structured onboardings and make sure customers hit the ground running
  • Coordinate procurement and optimization projects
  • Support negotiations and help define sourcing strategies
  • Back up sales with product demos and technical expertise

What you bring

  • Strong communicator who enjoys customer contact
  • Comfortable with digital tools and SaaS products
  • Organized – you can juggle multiple projects
  • Confident in negotiations, clear and reliable
  • Team player, solution-oriented
  • Nice to have: packaging knowledge, procurement experience

Attitude beats CV.
 You don't need to be perfect – we're looking for someone eager to learn and grow with us.

What we offer

  • Hybrid setup – office in Leipzig, ~2x/month on-site, workation in the EU possible
  • Flexibility – no time clock, you manage yourself
  • Permanent contract after 6 months
  • Internal coaching in communication, self-organization, and packaging know-how
  • 2–3 team offsites per year
  • Startup with substance: strong product, interesting customers, no bullshit

Our process

Quick, personal, eye-level:

  1. Speed dating (15 min) – first vibe check
  2. Deeper conversation – with HR and your future lead
  3. Meet the team (optional)
  4. Decision & start

Interested?

Send your CV to  – no novels, no motivation clichés. Three sentences why PAXLY.

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