Center Operations Coordinator

Job Title: Center Operations Coordinator

Location: Ramstein, Germany

Status: Full-time, Non-Exempt

Must be a US Citizen with SOFA sponsorship

Why Join Team USO?

If you�re looking for a career with purpose, impact, and heart, the USO is where you belong. Our mission spans the globe�and so does the pride our team feels every day knowing their work supports America�s service members and their families.

At the USO, you will be part of an exceptional, mission-driven team that believes in working hard, lifting each other up, and having fun along the way. We offer:

• Generous paid time off (including volunteer days and military leave)
• Comprehensive health benefits
• A remarkable 401(k) match
• Training and education reimbursement
• Opportunities to grow your career inside a respected global organization

For us, this isn�t just work. It�s a calling. And we believe you should love what you do and feel proud of why you do it.

A Certified Great Place to Work�

Don�t just take our word for it�our people have spoken. According to the Great Place to Work� 2025�2026 survey:

• 96% feel good about how we support the community
• 94% are proud to tell others they work at the USO
• 92% say their work has special meaning�it�s not �just a job�
• 91% felt welcomed from day one
• Over 88% agree all employees are treated fairly, regardless of race or gender

Make a Difference Every Day

At the USO, we are the Force Behind the Forces�. As a Center Operations Coordinator, you�ll play a key role in creating a welcoming, supportive environment for service members and their families. From greeting guests with a smile to helping plan events and keeping our Centers running smoothly, your work will ensure our troops feel at home�wherever they are in the world.

What You�ll Do

In this role, you�ll be part of a team that keeps our Centers thriving. Your responsibilities will include:

• Be the Face of the Center � Welcome and orient visitors, share information on amenities and programs, and provide excellent customer service and travel support.
• Keep Things Running Smoothly � Assist with daily operations like opening/closing procedures, safety protocols, facility readiness, and inventory management.
• Support Programs & Events � Help plan and deliver engaging programs, activities, and special events both on and off base.
• Bring Our Story to Life � Create flyers, posters, and digital content to promote Center programs. Support social media updates and ensure communications reflect USO brand standards.
• Volunteer Engagement � Assist in coordinating volunteers, track their service, and support their success as part of the USO team.
• Administrative Support � Answer phones and emails, maintain reports and files, and handle light cash-handling responsibilities.
• Team Player � Step in to support colleagues or cover other roles when needed.

What We�re Looking For

We�re seeking someone who is passionate about service, flexible in a fast-moving environment, and excited to contribute to a mission that matters.

Qualifications include:

• High school diploma or equivalent required.
• 0�2 years of experience in customer service, event planning, marketing support, recreation facility operations, or a related role (nonprofit or military community experience is a plus).
• Strong interpersonal and communication skills with a customer-first mindset.
• Organized, reliable, adaptable, and able to manage multiple priorities.
• Comfortable working both independently and as part of a collaborative team.
• Proficiency with Microsoft Office Suite and social media platforms; experience with design tools or desktop publishing is a bonus.
• Ability to exercise sound judgment and handle confidential or culturally sensitive information with professionalism.
• Ability to meet background check, security clearance, and licensing requirements (including driver�s license and, if applicable, passport and foreign driver�s license).

Work Schedule

This is a non-exempt position that requires a flexible schedule, including days, evenings, weekends, and holidays to support Center operations and mission needs.

What Our Team Members Say

�The organization truly cares about its people.�

�I�ve grown so much here. The work is meaningful and the benefits�from PTO to the 401(k) match�are excellent.�

�The impact you feel every day is priceless.�

�We collaborate well and genuinely enjoy working together.�

�The USO�s mission is inspiring. You feel it every day.�

�This is one of the most forward-facing, frontline-serving nonprofits out there.�

Ready to join our team?

Apply today and help us strengthen America�s military service members by keeping them connected to family, home, and country.