Information Security

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.

The Service and Security Manager position is crucial for ensuring the security and smooth operation of our services. As we continue to grow, this role is essential in maintaining and enhancing the integrity of our IT infrastructure. By establishing comprehensive security protocols and service management processes, you will safeguard our operations and ensure efficient service delivery. In this vital role, you will bridge security gaps and optimize operational efficiencies to uphold and elevate service quality. An experienced manager will proactively identify and resolve potential vulnerabilities to minimize risks, ensure compliance, and support the seamless delivery of our services.

• Oversee and manage the implementation and maintenance of robust security protocols to protect our IT assets and infrastructure.
• Identify and address existing security gaps and operational inefficiencies, enhancing the integrity and reliability of services.
• Develop and implement training programs for employees to ensure compliance with security standards and protocols.
• Monitor service operations to ensure efficient and effective delivery, identifying opportunities for process optimization.
• Collaborate with cross-functional teams to assess security and service needs, coordinating initiatives that enhance overall security posture.
• Lead incident response efforts, ensuring timely resolution, and manage post-incident analysis and reporting.
• Drive the continuous improvement of service processes and protocols, keeping them aligned with industry standards and regulatory requirements.
• Maintain up-to-date knowledge of emerging security threats and best practices to effectively protect the organization's assets and information.

• Several years of experience in service or security management, ideally within the technology sector.
• Strong understanding of security frameworks, compliance requirements, and risk management.
• Proven track record of managing complex security situations and improving operational efficiencies.
• Experience in developing and executing employee training programs related to security and service management.
• Excellent problem-solving skills with a proactive approach to managing potential issues.
• Strong leadership skills with the ability to collaborate and lead cross-functional teams.
• Proficient in using various monitoring and security tools and platforms.
• Strong communication skills in English and German, both verbal and written.
• Ability to work independently, manage multiple tasks, and drive initiatives in a fast-paced environment.
• Nice to have: Relevant IT security certifications for cloud computing, such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP) with a focus on cloud security, Certified Information Security Manager (CISM), AWS Certified Security – Specialty, Microsoft Certified: Azure Security Engineer Associate, and Google Cloud Professional Cloud Security Engineer.

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presence & Productivity portfolio, IONOS acts as a 'one-stop shop' for all digitalization needs: from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, the company offers Cloud Solutions to enterprises who are looking to move to the cloud as their businesses evolve. 

We value diversity and welcome all applications - regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.