Business Development Representative

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

**Job Description**:
As a Business Development Representative, you will play a crucial role in driving our sales efforts by identifying and qualifying potential leads, initiating conversations, creating opportunities, and paving the way for successful sales conversions. Your focus will be on nurturing relationships and connecting with prospects, ultimately contributing to our revenue growth in the German market.

Job Title:
Business Development Representative

Department & Team:
Marketing, Business Development Team DACH

Reports to:
Haleh Mansour

**Location**:
Germany, UKI

Summary:
Join our dynamic team as a BDR and play a pivotal role in expanding our market presence and driving revenue growth. As a BDR, you'll lead the charge in identifying and nurturing leads, collaborating with our sales team, and making a lasting impact on our success. Take your career to the next level with opportunities for leadership and a supportive environment that values your growth.

Key Responsibilities:

- _Transform Marketing Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers; not selling them_
- _ Work closely with the Account Executives to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by having the ability to articulate value and uncover needs at each level of an organization._
- _ Nurture leads until they are ready to progress in the sales cycle - provide information, discuss the product and convey value._
- _ Schedule product demonstrations, intro meetings w/potential buyers between account executives and potential customers_
- _ Positions Genesys as a global provider of software and services for communications, collaboration and customer engagement._
- _ Responsible for achieving ambitious quarterly targets and following up leads in a timely manner._
- _ Maintaining and expanding your database of prospects_
- _ Update SFDC to reflect current lead status._
- _ Creates opportunities in CRM system & assign to appropriate sales team based on BANT /SPIN criteria._
- _ Assigns and use Lead Nurturing processes on ICP accounts not yet ready to buy._
- _ Searches internal & external subscription databases, LinkedIn, etc. for additional key contacts within existing companies._
- _ Collaborate with our sales team to ensure seamless lead handoff and follow-up._

Minimum Requirements:

- _ Outbound prospecting/inside _sales experience_ preferably within IT / Cloud solutions._
- _ Over 2 years of experience in this field._
- _ Excellent communication, interpersonal, organizational and telephone skills_
- _ Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision_
- _ Ability to analyse business opportunities and read situations well_
- _ Ability to gather and use data to inform decision making and persuade others_
- _ Ability to develop compelling strategies that deliver results with a strong attention to detail_
- _ Experience and deep understanding of front-line sales development_
- _ A good technical aptitude and genuinely interested in technology._
- _ Ability to swiftly learn product solutions as well as general industry knowledge_
- _ Languages: Fluent in German & English_
- _ Resourceful & ability to adapt quickly to changing environment_

About Genesys

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About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a moder