Site Lead

vor 1 Woche

Stuttgart, Deutschland Goldbelt, Inc. Vollzeit

Overview:
Global in service but local in approach, the Nisga'a Tek team is committed to high-quality service to honor those who defend us. Nisga'a Tek's work ensures mission assurance and execution for customers and warfighters.

**Summary**:
The Site Lead will monitors project progress and adjusts schedules of employees/contractors, staffing requirements, and equipment inventory in accordance with budget constraints and project timelines. This position will support the United States Special Operations Command (USSOCOM) contract. The primary mission is to lead development, fielding, and transition of state-of-the-art technical collection and exploitation capabilities for advanced surveillance reconnaissance, and intelligence systems for Special Operations Forces (SOF) warfighters.

**Responsibilities**:
**Essential Job Functions**:

- Manage the day-to-day operations at the assigned performance location
- Be the single technical point of contact to the Government and to the Project Managers
- Maintains adequate project supplies to maintain project schedule
- Orders and procures project materials, negotiates logistics and contracts with suppliers
- May prepare site reports to convey progress of projects, site overviews and geographics, and hazards
- Participates in call listening and speech analytics projects to provide deeper level insights around the customers' experiences
- Documents best practice observations of customer / agent interactions along with effective quality implementation practices
- Observes and provides feedback around adoption of new policy / processes
- Communicate and support project managers and functional leads on financial issues and questions
- Train, coach, and monitor assigned team members Handle escalated call, complaints, questions, and queries as necessary
- Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Organize, design, and conduct training for employees on site

Qualifications:
**Necessary Skills and Knowledge**:

- Demonstrate good problem solving skills and have experience overseeing accomplishments of multiple tasks
- Strong oral and written communication skills
- Excellent organizational skills with the ability to coordinate multiple work streams, multi-task, and work well under tight deadlines
- Strong interpersonal skills and proven experience in building successful partnerships with business and technical groups
- Self-starter with ability to perform and lead work independently
- Structured problem solving
- Excellent verbal and written communication skills
- Ability to use multiple communication methods (written/visual) to work with all levels of staff
- Ability to interact effectively with a variety of contacts/relationships, including senior-level managers

**Minimum Qualifications**:

- Minimum of 5 years’ experience with communicating intelligence and operations details to senior leaders.
- Minimum of 5 years’ experience managing FSEs and teams without direct supervision authority
- Requires a Top Secret and must be SCI eligible for their clearance

**Preffered Qualifications**:

- Bachelor’s Degree

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