Working Student Customer Service

vor 1 Woche


Nuernberg, Deutschland Holidu GmbH Vollzeit

**Your future team**
You will be part of an international, growing team of people from all over the world, directly mentored by Samira, the team lead for the Bookiply Customer Happiness team.

Besides making our customers happy, our team enjoys playing table soccer in their breaks and is well known for their delicious cakes and their amazing annually organized Customer Happiness brunch.

**Your role in this journey**
- You will support our customers in the booking process, with cancellations and rebookings.
- You will communicate with our partners to provide the best customer service possible and solve all of our customers’ challenges.

**Your backpack is filled with**
- Ongoing studies in Tourism, Business Administration, Languages or similar.
- Fluency in Spanish and good English skills. Any other language is a plus.
- Friendly team work oriented personality and strong communication skills.
- Customer focused mindset with good problem solving skills.
- First experiences in customer service or in the hotel industry are a plus.

**Our adventure includes**
- Fair salary.
- Have an impact on the millions of people using our product every month.
- Grow with responsibility from day 1 and develop yourself further through regular feedback, workshops and knowledge exchange.
- Connect and have fun with international, diverse and yet like-minded people at work, regular events and weekly office days with your team.

**Want to travel with us?**

**Location**

Holidu office Munich, Germany

IND-004

**Job Types**: Part-time, Internship



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