Director of Aftermarket Sales

OVERVIEW

Lead a team of passionate people to facilitate and strengthen a network of customer relationships. This includes identifying changing channel leverage points and facilitating Aftermarket (AM) sales growth within evolving sales channels within the European market.

RESPONSIBILITIES
- Evolve the aftermarket strategy that communicates vision and direction in the European market. Ensuring the strategy is in alignment with SRAM’s Corporate Strategy and associated key projects
- Increase Aftermarket sales, gross profit, and brand loyalty through multiple channels: distributor, retailer, and consumer
- Lead and develop the Aftermarket team for the region. This includes sales teams focused on distributors, retailers, and emerging cycling communities.
- Understand market and customer feedback and translate that into outcomes
- Own the evaluation and advancement of the region’s aftermarket customer maps, changing channel dynamics, and associated in-market activities to respond to the needs of the channels in market-leading ways.
- Work cross-functionally with OE, Product, and Brand teams to strengthen in-market customer/retail relationships, execute promotion programs, and collaborate on product launch plans.
- Interacts with Senior Leadership, and the broader Sales Leadership to identify the strategic activities that positively impact the long-term sustainable growth and brand loyalty for the Company.
- Creates opportunities initiates change and leads change management.
- Understands continuous improvement concepts, systems, and tools. Reinforces concepts through teaching and coaching others. Translates strategy into functional plans and directs their execution.
- Perform other duties as assigned

QUALIFICATIONS
- Bachelor’s Degree in business, marketing, sales or equivalent experience
- Masters or MBA Degree preferred
- 12 years’ experience in sales or similar field
- 7 years’ people management experience
- Experience within the outdoor and/or bicycle industry preferred
- Work independently, with limited supervision, while actively supporting global sales leadership team
- Work from a SRAM office to build strong peer relationships while leading in market regional teams
- Resolves issues that are complex and ambiguous. Solutions are often devised based on limited information and often requires a longer-term view
- Proven negotiation skills - adaptation of Value Selling principles (orientation/education will be provided)
- Demonstrated ability to build and coach an effective team, while leading with a global perspective
- Proficient communication skills - written, oral and live in front of an audience
- Proficient in Microsoft Office suite - Word, Excel, PowerPoint, etc.
- Self-motivated with strong organizational skills
- Strong ability to work cross-functionally
- Committed participation in SRAM Continuous Improvement initiatives - identification of functional opportunities and associated Kaizen events
- Ability to travel domestically and internationally up to 40%
- Flexibility in travel and work hours to support customer needs.
- Ability to stand at events for long periods of time
- Ability to ride a bike to accomplish objectives preferred
- Ability to lift up to a minimum of 50 lbs.

ABOUT SRAM

SRAM LLC is one of the world's largest suppliers of components to the bike industry. Established in Chicago in 1987, SRAM continues to promote cycling through its products, its advocacy, and its employees who are dedicated to improving the cycling experience. Today, SRAM employs more than 4,500+ employees, in 20+ locations, across 9+ countries. SRAM is proud to be an equal opportunity employer.