Customer Service Administrator

Vor 6 Tagen


Raunheim, Deutschland Blatchford Vollzeit

Blatchford is a multi-award-winning, global, manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices.

Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through innovation, science, technology, and maintaining a clear focus on people, we make mobility possible.

We have an exciting opportunity for a Customer Service Administrator to join our team at our European Head Office in Raunhiem, Germany.

**The role**:
As Customer Service Administrator you will be responsible for the receiving and processing of orders from Blatchford customer across Europe.

**Key duties**:
Production and execution of sales, trial stock and loaner contracts

Maintaining customer data base

Providing data to support sales or product evaluations

Supervising all documentation in relating to trial products and sales orders

Providing quotes and Invoicing notes, including credit and debit notes.

Managing payment and the trial product reminders, overseeing late payment charges

Managing trial pipelines

Liaising with warehouse, production, finance, technicians, and other departments

What are we looking for?

**As Customer Service Administrator you will have the following**:
**Key skills**:
Educated at School level in Maths and English

Strong German and English language skills

An additional European language would be advantageous

Strong Microsoft Office skills

Proven service industry experience

Excellent customer service skills

Strong communicator, both written and verbal

What can we off you?

As Customer Service Administrator you will receive the following:
**Benefits**:
Competitive salary

Free parking

Excellent benefits

Opportunity to be part of an award-winning organisation with a culture that centres around our core values; courage, learning, integrity, collaboration, and innovation



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