Housekeeping Supervisor, Frasers Hospitality

About the Role

**HOUSEKEEPING SUPERVISOR, FRASERS HOSPITALITY UK LTD**

Frasers Hospitality is a global hospitality operator with Gold-Standard serviced apartments, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa and Europe.

With over 23,600 rooms worldwide, we aim to anticipate and exceed customers’ evolving expectations through continuous innovation and intuitive service to deliver memorable experiences.

A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

**NUTS AND BOLTS OF THE JOB**

Are you a proactive member of the Housekeeping Department? Do you enjoy supporting team members in their role? As Housekeeping Supervisor, you will be responsible for the cleaning and servicing of all allocated rooms within the daily task rota in accordance with company standards with overall responsibility for the department. You will assist with stock control and inventory checks and be responsible for carrying out checks on the rooms which have been cleaned to ensure property standards have been met. You will be knowledgeable in the facilities the property offers to its guests. Working with the Management team in creating a positive work environment for not only the Housekeeping department but all team members.

**WHAT’S IN YOUR DNA**

You have proven experience in a similar role with excellent attention to detail and time management skills. You are an enthusiastic individual with a passion for customer service who will enjoy working as part of an amazing team who all share the same passion - to create memories that our guests will remember. If you have experience in but would like to build upon your leadership and team management skills this is a well-suited role for you, being the bridge between management and team members. Please note to be considered for this role you must be eligible to work in the UK.

About You

**Benefits**:
**In addition to competitive rates of pay we offer**:

- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £40 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros
- **Fully funded Apprenticeship** programmes that support you in developing your career
- High Street Discounts on a range of high street shops, experiences, holidays and much much more
- Cycle to work scheme - save up to 40% on a wide range of bikes
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
- Referral schemes that pay up to £1500 (just for getting your mates jobs)
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
- We work with **Wagestream** giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
- We offer a **Loyalty Bonus** that pays up to 50% of your monthly salary every 6 months - just for doing your job
- We also offer **complimentary stays** on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
- We are a proud sponsor of **The Burnt Chef Project** raising money whilst developing our own Mental Health First Aiders (MHFA) - we have fully qualified MHFA in each property
- **Employee Assistance Programme** - free, confidential advice available 24/7 to you and your family

**Our Sustainability Goals**:

- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
- We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace