Client Advisor

Vor 3 Tagen

Munich, Deutschland Loro Piana Vollzeit

**Position**:
**Position**

**Location: Munich**

The **Client Advisor** represents the Company with clients in our Boutiques/Stores, is an expert in the sales of luxury goods, and is responsible for the satisfaction and loyalty of every customer. He/She cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store:

- Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
- Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales
- Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level
- Receives and displays the products according to the established procedures
- Constantly maintains a tidy working place according to the Company guidelines

**Sales**
- Is responsible for the sales process following the Company standards (“Loro Piana Selling Ceremony”)
- Provides and maintains a high level of customer service
- Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation
- Takes part in the store and department meeting

**Client Management and CRM**
- Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
- Manages claims with the supervisor support
- Turns every touch point with customers into a positive situations, always promoting Brand image
- Communicates to the Management the collected information regarding clients
- Executes the follow up of clients’ requests

**Product**
- Participates to all the product presentations (of all the product categories) done in the store
- Deeply knows all products of his/her category and is promptly updated on all the product categories present in the store
- Ensures the appropriate care (cleaning, cure, replacement, etc.) of the store

**Visual**
- Takes care of the display maintenance in his/her sector, pointing out if something is missing or in need of maintenance

**Stock**
- Is always updated on the store stock in order to optimize sales
- Participates to end of the year, sector and rotation inventory for each product category

**Thefts and losses**
- Respects the assigned position in order to prevent thefts and losses in cooperation with the colleagues in case of moving
- Swiftly points out to his supervisor if something is missing

**Profile**:
**Profile**
- Relevant work experience as Client Advisor in a luxury boutique
- Aligned with the Brand identity and detail oriented
- Passion and high motivation for Loro Piana products and Brand
- Excellent interpersonal, teamworking and problem solving skills
- Good stress management, flexibility and adaptability
- Fluent English, other languages are a plus

  • Client Advisor

    Vor 3 Tagen

    Munich, Deutschland BURBERRY Vollzeit

    Land **:Deutschland** Bundesland **:Bayern** Stadt **:MÜNCHEN** Berufsfelder **:Einzelhandel** Vertragsform **:Festanstellung** Arbeitszeit **:Vollzeit** Berufserfahrung **:weniger als 2 Jahre** **Stellenbeschreibung**: Burberry is a British luxury brand, headquartered in London. **INTRODUCTION** At Burberry, we believe creativity opens spaces. Our...

  • Client Advisor

    vor 2 Wochen

    Munich, Deutschland Maison Valentino Vollzeit

    **Location**: Munich, DE ID: 5883 Position : Client Advisor Reports to : Store Manager/Team Manager We are currently seeking a highly motivated Client Advisor with strong personality and passion for creating an exclusive experience for our customers. We value results oriented individuals who have willingness to learn, always up-to-date on fashion trends...

  • Client Advisor

    Vor 7 Tagen

    Munich, Deutschland Burberry Vollzeit

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Client Advisor

    vor 1 Woche

    Munich, Deutschland Burberry Vollzeit

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Client Advisor Munich

    vor 2 Wochen

    Munich, Bayern, Deutschland DOLCE&GABBANA Vollzeit 45.000 € - 60.000 € pro Jahr

    We are currently looking for a(Sr.)Client Advisorfor ourboutique in Munich.As a (Sr.) Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.Key ResponsibilitiesPromote and sell products by identifying our international customers' needs.Deliver outstanding customer service and build long-term...

  • Client Advisor Munich

    vor 1 Tag

    Munich, Deutschland Fendi Vollzeit

    **Position**: As a FENDI Ambassador the Client Advisor is expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity. - Sales Performance _ Lead individual sales and achieve performance target and KPI Engage in upselling, cross selling and multiple...

  • Client Advisor

    Vor 7 Tagen

    Munich, Bayern, Deutschland Valentino S.p.a. Vollzeit 40.000 € - 60.000 € pro Jahr

    Location:Munich, DEID: 11534A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino...

  • Client Advisor

    vor 1 Woche

    Munich, Bayern, Deutschland Valentino Vollzeit 40.000 € - 60.000 € pro Jahr

    A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee...

  • PRADA Client Advisor

    vor 2 Wochen

    Munich, Bayern, Deutschland Prada Group Vollzeit 50.000 € - 80.000 € pro Jahr

    Job description:Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities.JOB DETAILSWe are seeking a passionate and...

  • Client Advisor, Munich

    vor 1 Woche

    Munich, Deutschland Maison Valentino Vollzeit

    **Location**: Munich, DE ID: 7675 WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe...