Amazon Vendor Operations Specialist

Company Description

Finc3 is a group of high-end online marketing companies with over 150 employees that work in the areas of
- E-Commerce and marketplace management (Finc3 Commerce)
- B2B performance marketing (BizMut)
- Analytics
- and CRM-consulting (Finc3 Marketing Services)

We pride ourselves in offering a fast-paced place to learn, a competitive salary, high-end tools to use and challenging problems to solve.

Finc3 Commerce - one of our companies with specialists in e-commerce, marketplace, and Amazon management - is currently looking for a motivated Amazon Vendor Operations Specialist (f/m/d) with the focus on helping first-party Amazon vendors and brands to increase the cost-efficiency of their business and processes with Amazon.

The position is located in Hamburg and can be occupied full
- or part-time.

**Job Description**:
**What we want you to achieve**
- Become an expert on topics such as operational chargebacks, shortage & price claims, return policies, and terms & conditions, taking responsibility for your clients' projects
- Identify hidden or unnecessary high costs and implement measures to improve business processes and reduce expenses
- Build up and continuously develop relevant know-how regarding Amazon vendor business processes and e-commerce operations in general, including finance and logistics-related processes
- Act as a partner on eye-level for your clients and educate them in the field of Amazon Vendor Financials
- Provide monthly/bi-weekly chargeback updates and incentivize clients to improve their logístical performance
- Continuously develop our consulting and service portfolio by considering new market and technology developments to ensure real value-added for our customers

**Qualifications**:
**What we want you to contribute**
- Knowledge and experience in the area of chargebacks and shortage claims, and ability to contribute to the analysis and reconciliation of Amazon's financial statements
- Background in digital shelf operations, including tasks such as copy and visual content updates, A/B testing, and general catalogue management
- 1-3 years of professional experience and expertise in e-commerce or account operations, preferably related to the Amazon vendor business
- Strong affinity for numbers and attention to detail, enabling you to help us and our clients achieve the best possible results
- Ability to take responsibility for your projects, demonstrate commitment, and prioritize tasks independently
- Excellent written and verbal communication skills in English, and ideally in German
- Ideally based in Hamburg, Germany. This position is on-site and not remote-only

Additional Information
**What we offer**
- A highly dynamic company that belongs to the leading agencies in Europe, especially for Amazon consulting and marketing
- Interesting insights in several companies from traditional German and international brands to online pure players
- Gaining a lot of responsibility for your own projects and great development opportunities
- Encouragement of your individual career development based on the Gallup StrengthsFinder and an unlimited learning budget
- A positive client relationship - we do not only work at eye level internally, but also with all our clients
- A zero-bullshit attitude: we know what we are doing and strive to be thought leaders in our services
- Diversity and inclusion are fostered in our company values and build our foundation for sustainable business success
- A very positive and truly international working culture with more than 30 nationalities
- Benefit from many company events, afterworks, getaways and internal support - we enjoy working together and it shows
- A competitive salary and a modern workplace right in the center of Hamburg
- Flexible working hours and the possibility for remote work
- Enjoy our yearly sunshine office abroad
- Bike leasing
- An attractive pension plan
- HVV-ProfiTicket
- Lunch allowance
- And much more...

**Find out what our colleagues appreciate the most about working at Finc3 at our **kununu page**.**

**You think this might be a good fit?