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Head of Risk, Fraud

vor 9 Stunden

Sankt Julian, Deutschland Traffic Label Vollzeit

**Overview**

Traffic Label is expanding its global footprint with a new office in Malta and seeking an experienced Head of Risk, Fraud & Payments (RFP) to lead our risk management, fraud prevention, and payments operations. This role combines strategic oversight with hands-on leadership to ensure compliance, safeguard revenue, and deliver seamless customer payment experiences across multiple brands and jurisdictions.

**Key Responsibilities**

**Risk & Fraud Management**
- Develop and implement the company’s global risk and fraud strategy in alignment with regulatory obligations and business objectives.
- Manage enterprise risk frameworks, ensuring proactive identification, assessment, and mitigation of potential exposures.
- Lead investigations into suspicious activity, chargebacks, and fraud patterns, leveraging data and advanced tools.
- Design and optimise KYC, AML, and transaction monitoring processes.

**Payments Operations**
- Oversee all payment operations, including onboarding, reconciliation, and provider management.
- Build relationships with PSPs, acquirers, banks, and payment method partners to ensure efficient and compliant payment flows.
- Analyse payment performance KPIs, identifying opportunities for conversion and cost optimisation.
- Partner with Product and Engineering teams to enhance payment logic, routing, and risk-score automation.

**Team Leadership & Development**
- Lead and develop an RFP team, setting clear objectives, fostering accountability, and promoting collaboration.
- Instil a culture of integrity, continuous improvement, and data-driven decision-making.
- Drive education and training on risk awareness and compliance across departments.

**Compliance & Governance**
- Act as the primary liaison with regulators and auditors on AML, fraud, or payment compliance matters.
- Maintain policies and documentation to ensure adherence to EU, UK, and MGA regulatory standards.
- Ensure smooth integration of new payment solutions while maintaining compliance and risk controls.

**Skills & Experience Required**
- Minimum 7 years’ experience within risk, fraud, or payments in iGaming, fintech, or eCommerce industries, with at least 3 years in a senior leadership role.
- Strong understanding of card schemes, alternative payment methods (APMs), AML/KYC regulations, chargeback management, and payment routing systems.
- Proven track record of building and scaling teams across multiple international jurisdictions.
- Exceptional analytical and problem-solving skills with a data-driven approach.
- Experience managing PSP relationships and negotiating commercial terms.
- Confident communicator comfortable in high-growth, fast-paced environments.

**What We Offer**
- Competitive salary and performance-based bonus
- Opportunity to shape RFP operations from the ground up in a new Malta hub
- Hybrid working environment and relocation support (if applicable)
- Private health insurance and company benefits package
- Dynamic, international culture of innovation and collaboration