Global Head of HR

LivePerson (NASDAQ:LPSN) is a leading customer engagement company, creating digital experiences powered by Curiously Human AI. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

**Overview**:
Reporting to our Global People Business Partner Lead, the Global Head of HR for the Global Products and Technology organization serves as the key executive HR partner and strategic (and hands-on) business leader as a part of the senior GPT leadership team. You will drive strategies, prioritize, influence and implement people initiatives that enable GPT to grow, and will manage a team across the globe including North America, Europe and Israel. This Hybrid remote/office role will be based in Manheim, Germany. May potentially have European regional responsibility depending on experience.

**You will**:

- Through storytelling, create clarity around the strength of the business operations, identify where gaps exist, and where solutions can be applied by leveraging quantitative and qualitative data
- Use executive coaching skills with senior leaders to diagnose and provide solutions that enable leaders to transform themselves and their teams to be highly productive, deliver on challenging our goals while leading with empathy.
- Build manager capability and facilitate employee career development to grow the skills and capabilities of our global and diverse workforce
- Be an employee advocate and counsel with managers to address the causes of engagement issues, taking into consideration several factors which may be complex.
- Leverage business acumen, competitive insights, external benchmarking, data and best-in-class organizational design resources to inform decisions on organization structures, processes, policies and communication
- Deliver on our global Diversity, Equity and Inclusion strategies as we create a culture where every employee can do their best work
- Create a world-class employee experience by partnering with a team of HR professionals to deliver solutions, including the Central People Teams (Talent Acquisition, People Ops, HR Technology, Total Rewards, DEI, Talent Management and Learning) and our HRBPs around the world to attract and retain best in class talent

**You have**:

- Minimum 12+ years of experience in HR functions such as HR business partnership, Talent Management, Diversity and Inclusion, or Talent Acquisition
- Previous experience with cultural and operational M&A integration is a strong plus.
- Bachelor's degree or equivalent experience required
- Master's degree in Business Administration, or related field preferred
- Manage teams across the globe
- Have multiple European employment and compliance experience

LI-Hybrid

**Benefits**:

- Time away: Vacation, public holidays and care days.
- Financial: Pension, deferred pension and ESPP.
- Family: Parental leave.
- Development: Tuition reimbursement, Native AI Learning
- Additional: WFH support, exclusive perks and discounts

**Why you'll love working here**:
Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

**Belonging at LivePerson**: