Revenue Operations Specialist

**Who are we?**

We believe in the human worker. Therefore, we build the smallest and lightest wearable barcode scanners in the world and connect the human workforce to the Internet of Things.

We embrace diversity. That is why we employ more than 350 people from more than 40 countries and of all walks of life. We appreciate who you are, and we want you to be a part of ProGlove at our sites in Munich, Chicago, Belgrade and Birmingham.

**Mindset**:
ProGlove is on a rapid growth track which leads in doubling our global sales resources within the next twelve month.

As **Revenue Operations Specialist (M/F/d)** you are responsible for driving growth through operational efficiency throughout the sales funnel. You take part in the challenge of ensuring aligned interactions between Marketing, Sales, Pre-Sales and Customer Success and making sure every initiative across the funnel has a measurable impact.

Your main duty will be to enable the Sales team to focus on their goals by taking on operational and technical overhead. Furthermore, you will identify and remove roadblocks in the customer journey, enabling Sales and the rest of the go-to-market teams to move faster.

You'll be part of the sales operations team and be an important character in making our sales teams successful. In your role you are responsible for continuous development of our CRM tool Salesforce.

**Your responsibilities include**
- Optimizing sales processes to close sales faster.
- Ensuring effective onboarding and continuous sales enablement in close collaboration with our Sales Enablement Team
- Support of Regional Management in the preparation/execution of deal reviews/Account Reviews
- Track and measure the sales team's analytics to improve conversion rates, shorten sales cycles and maximize deal closing
- Monthly follow up on Sales Performance
- Understand in detail the Americas business, prepare and support value added analytics/business intelligence reports
- Own the quantitative analysis of the performance of our sales team to evolve from data and reporting to meaningful analyses and insights that provide recommendations to steer the business.
- Drive evolution and enhancement of operations tools and processes - energetically contribute to the ongoing evolution of the AWS sales systems, tools and process roadmap discussions with Operations team. Serve on working groups or lead work streams aimed at automation and enhancement of your immediate and broader business processes.
- Support the central operations team in annual operations planning, including territory design, customer segmentation, international teaming agreements, headcount management, account ownership transition facilitation, account planning and more
- Ad-hoc analysis and project based work
- Facilitate interlocks to ensure ongoing consistency in goal definition and measurement between cross-functional teams' and the sales organization's goals
- Work with the Senior Manager to be the focal point for German analytics, providing value-adding insight in strategic investment areas as well as managing the operational cadence of the German Business
- Be the German interface into HQ Sales Ops to facilitate the local needs and requirements of the EMEA business.
- Assist Theatre Ops senior management in weekly, monthly, quarterly and yearly deliverables
- Be active part of Theatre Planning Cycle
- Support and operationalize the German Sales Ops mission of:

- Being the trusted ‘Value Add' Business Advisors for Sales Leadership & Management
- Being the ‘Voice of Field' by representing and driving Field needs back to company
- Making it easy to do business internally & externally with Palo Alto Networks
- Support the Field Operations team
- Coach sales managers and develop their ability to improve team performance
- Support the field sales team on opportunity management (creation, updating, closing)
- Create and implement reporting and dashboards for the sales organization that focuses on improving efficiency, effectiveness, and productivity
- Manage the operational aspect of onboarding new employees and transitions of existing employees

**You are a great fit if**
- **Experience**: Minimum of 5+ years of experience in a Sales Operations role in a fast-growing technology company. Demonstrated understanding of HW/SW go-to-market models, sales support roles, business metrics, and growth best practices is required.
- **Expertise**: You are analytically driven, with the ability to problem solve using data, and develop solutions with a clear-eyed and impartial focus on efficiency. Additionally, you are familiar with developing and operationalizing global sales processes and compensation plans.
- **Mindset**: At a fast-growing company, there are always too many priorities. You should be able to understand in-depth our sales process and customer journey in order to pick the most impactful areas in which to invest. It helps if you bring the ability to work effectively in a multi stake