Sales Development Representative

8returns is a rapidly growing B2B SaaS company transforming the way e-commerce brands manage their returns. We help online retailers turn returns into a competitive advantage by streamlining return processes, reducing operational costs, and improving customer satisfaction. With a strong product-market fit and proven customer demand, we are ready to scale, and we’re looking for a dynamic Sales Development Representative (SDR) to help us accelerate growth.
Tasks
As the first Sales Development Representative (SDR) at 8returns, you will play a critical role in driving new business by identifying, qualifying, and engaging with prospective customers. You’ll work closely with our sales and marketing teams to build a consistent pipeline of qualified leads for the sales team. This is a unique opportunity to join a fast-growing SaaS company and have a direct impact on the company’s success.

**Responsibilities**:

- Lead Generation & Prospecting: Research and identify potential customers in the e-commerce, retail, and logistics industries that could benefit from 8returns’ returns management platform.
- Qualification: Engage in conversations with leads to understand their needs, pain points, and fit with our product offering. Use a consultative approach to identify key decision-makers and stakeholders.
- Pipeline Building: Set up meetings for the Account Executive by nurturing qualified leads through to the demo stage.
- CRM Management: Maintain accurate records of all prospecting and lead qualification activity in our CRM system (HubSpot, Pipedrive, etc.), ensuring a steady and transparent sales pipeline.
- Collaboration: Work closely with the marketing and sales teams to refine outreach strategies, share feedback from prospects, and optimize the lead generation process.
- Goal Achievement: Meet and exceed monthly targets for qualified leads, outreach activities, and meetings booked.

**Requirements**:

- Experience: 1-2 years of experience in a sales, lead generation, or business development role (ideally within B2B SaaS or tech).
- Communication Skills: Strong written and verbal communication skills, with the ability to craft compelling outreach messages and engage in meaningful conversations with prospects.
- Results-Driven: A self-starter with a track record of meeting or exceeding goals. Highly motivated and resilient in overcoming objections and setbacks.
- Curiosity: A natural curiosity about customers’ challenges and how our solution can help them, paired with a genuine interest in e-commerce and tech.
- Tech-Savvy: Familiarity with CRM software and tools like HubSpot, Pipedrive, Apollo, LinkedIn Sales Navigator, or similar platforms is a plus

**Language**: Fluent in German; English is a strong plus

**Benefits**:

- Career Growth: As one of the first SDRs in the company, you’ll have the opportunity to shape the outbound sales process and grow within the company as we scale.
- Collaborative Culture: Join a passionate and driven team that thrives on collaboration and innovation.
- Competitive Salary: We offer a competitive base salary and performance-based bonuses.
- Tools for Success: Access to the latest sales tools and technologies to help you perform at your best.

This is an exciting time to join 8returns. We’ve established strong product-market fit, and now we’re focused on scaling our business. By joining the team at this stage, you’ll have the opportunity to directly influence the company’s growth, gain valuable experience in the SaaS industry, and develop your career in sales and business development.