Claims Assistant

**Claims Assistant**

Sompo International Holdings Ltd. (Sompo International) is a global specialty provider of property and

casualty insurance and reinsurance. Sompo International companies are wholly owned subsidiaries of

Sompo Holdings, Inc., whose core business encompasses one of the largest properties and casualty

insurance groups in the Japanese domestic market.

Through our operating subsidiaries, Sompo International underwrites agriculture, professional lines,

property, aviation, marine and energy, financial and political risks and casualty and other specialty and

catastrophe lines of insurance and reinsurance. Headquartered in Bermuda, we currently also have offices

in the United States, the United Kingdom, Continental Europe, Latin America, the Middle East, and Asia.

Sompo International is a company driven by its core values, a carrier that holds promise, trust, and the

commitment to protect at the center of everything we do. We recognize that our success is derived directly

from those who matter most: our people. Our culture is defined by a commitment to integrity, teamwork,

agility, execution, and excellence; and we strive to create exceptional value for our clients and shareholders

and maintain Sompo International as a desirable place to work.

We are seeking a Claims Assistant to join our Claims team in our Cologne, Germany location. The Claims

Assistant will be reporting to the Claims Manager.

**Responsibilities include: **

Administrative support to claim handlers on European claims

Day to day management / Data capturing and booking of claims incl. bordereau

Document management / archiving in electronic claims file systems

Management of recoveries, collaborations with recovery agents and booking of recoveries

Clearing of unallocated cash and booking differences in cooperation with Credit Control

Technical support and troubleshooting with regards to the company´s systems

Reporting of developments to the Line Manager

Handling of ad hoc assignments as delegated by the Line Manager

Liaising with external and internal stakeholders

Maintaining effective working relationships with clients, brokers, reinsurers, fronting insurers, and

recovery offices

Assist in monitoring the claims team’s performance

**Desired Skills & Experience**:
Experience in an administrative role, ideally experience as technical claims assistant in the local

insurance market

Excellent interpersonal skills with the ability to work with a team-oriented approach

Good understanding of accounting / booking methods

Ability to work independently and in a team environment

Good communication skills in English and German, both verbally and in writing, ideally Japanese

language skills

Strong problem solving and decision
- making abilities

Very good organisational skills

Proactive mindset

Ability to work in a fast-paced, dynamic environment with changing priorities

Willingness to acquire claims handling skills
- Sompo International offers a competitive compensation and benefits package commensurate with _
- experience. _
- Sompo International is an equal opportunity employer committed to a diverse workforce._