Quality Assurance Officer

**Quality Assurance Officer**:
**Employer**: Medway Council

**Salary**: £31,283 - £37181

**Location**: To be confirmed

**Contract**: Temporary

**Working Pattern**: Flexible Hours

**Hours**: 37.

**DBS Check**: No

**Closing Date**: 11/05/2025 at 23:55

**Reference**: CSC/24/408/LB

We are looking for an enthusiastic, well-organized individual, who has excellent communication skills and is able to work well in fast-paced and high-pressure environments.

As part of this role you can expect to undertake the following tasks:

- Quality Assurance visits
- Producing improvement plans/actions plans
- Liaising with key teams in Medway Council such as, LADO, SEN, social work teams, senior management
- Developing relationships with external providers and professionals
- Developing and maintain robust quality assurance processes
- Providing Children’s Access to Resources with up to date and accurate information on providers to support their placements search
- Monitoring and increased quality assurance oversight on complex placements.
- Supporting with commissioning programmes
- Leading on complex cases and holding providers/services to account.

If you would like to have an informal discussion with the recruiting manager please call Charlotte Ongley 07773 202047.

In return we offer you
- Generous annual leave entitlement
- Generous local government pension scheme package
- Access to wider training and development qualifications
- Flexible working scheme
- Travel plan discounts
- Car Benefit Scheme from Tusker
- Access to CAREFIRST advice & counselling service
- Employee discount scheme for national and local retailers
- Hybrid working style - can work from home or in the office

Our organisation

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.

We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.

Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. This means that the salary you will be offered will be at level A unless, based on an assessment against the CPF criteria, you demonstrate that you are meeting the criteria of level B or C. There will be further opportunity once in post to progress from level A to B, and B to C.

Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.

Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.

Wording for open recruitment (against any level in the CPF):
Important Information

Applicants must be able to demonstrate all essential requirements as listed in the job profile

Equal Opportunities Commitment Statement

For further information please refer to the Medway information pack available as a download or to view online

We reserve the right to close this vacancy at any time prior to the closing date.

If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
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