Aktuelle Jobs im Zusammenhang mit Lead - Customer Value Management and Membership - Duesseldorf - C&A
-
Lead - Customer Value Management and Membership
vor 2 Wochen
Duesseldorf, Deutschland C&A Vollzeit**The Team**: This is an opportunity to join one of Europe's most widely recognised and much-loved fashion retailers, currently going through a transformation that's aimed at placing our consumers at the heart of everything we do. This role will offer you the opportunity to lead our 'Customer Value Management & Benefits' team, that sits within our...
-
Team Leader
Vor 4 Tagen
Duesseldorf, Deutschland PSE Personal Service Experts GmbH Vollzeit**Location**: Düsseldorf **Reference number**:10000-1193265926-S PSE is a recruitment agency in Düsseldorf, which provides a portfolio of recruitment services for permanent contract and temporary job to global Japanese companies. We operate across a wide range of sectors and are specialized in matching specialists and executives. Now our client, an...
-
Senior Leader, Home Delivery
Vor 2 Tagen
Duesseldorf, Deutschland Restoration Hardware VollzeitRH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the...
-
Indirect Procurement Category Lead
vor 2 Wochen
Duesseldorf, Deutschland C&A Vollzeit**The future looks like you**: As Indirect Procurement Category Lead for Logistics, you will be responsible for driving value through collaboration with Supply Chain, Technology, and external partners. You will be part of the Indirect Procurement leadership team and will report to the Head of Indirect Procurement. If you are inspired by solving complex...
-
Sales and Business Development Representative
vor 2 Wochen
Duesseldorf, Deutschland Cybervize VollzeitCybervize Main is a dynamic cybersecurity startup focused on developing an innovative AI solution to preemptively address cyber threats. Our platform, tailored for small and medium-sized enterprises, is designed to enhance cybersecurity by providing real-time insights and personalized risk mitigation strategies. As a Sales and Business Development...
-
Unit Lead Campaign Management
vor 2 Wochen
Duesseldorf, Deutschland C&A VollzeitWe build on traditions as long as they don't stop us from growing. Therefore, we continuously reflect our actions and strive for improvement. This is the only way we can live up to our own standards to reinvent the fashion business in a sustainable way. In order to provide our customers with an individual and sustainable shopping experience, our teams’...
-
Head of Bioprocess Order Management and Logistics
vor 2 Wochen
Duesseldorf, Deutschland Eppendorf VollzeitYour Challenges: - Holistic responsibility for all operational and strategic aspects of Order Management (Goods and Services) and Logistics Services within Bioprocess- Deliver all Order Management activities, such as Order Processing, Order Fulfilllment, Invoicing and Commercil Customer Service, effectively in terms of quality, cost and customer...
-
Lead Data Centre Technician
Vor 2 Tagen
Duesseldorf, Deutschland Equinix Vollzeit**Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...
-
Customer Experience Agent
Vor 4 Tagen
Duesseldorf, Deutschland Love Holidays Vollzeit**Company Description** Jobs for Humanity is collaborating with Love holidays to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Love holidays **Job Description** Why loveholidays?** At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited...
-
Europe Offering Lead Digital Sales
Vor 2 Tagen
Duesseldorf, Deutschland Avanade VollzeitThis is a Sr. Director or Executive level role. At Avanade, we believe in making a genuine human impact in everything we do. We transform businesses and help our clients envision new paths forward; we uncover ways technology can improve the way we work and live; and provide opportunities for our people to leave the world better than we found it. For more...
Lead - Customer Value Management and Membership
vor 2 Wochen
**The Team**:
This is an opportunity to join one of Europe's most widely recognised and much-loved fashion retailers, currently going through a transformation that's aimed at placing our consumers at the heart of everything we do.
This role will offer you the opportunity to lead our 'Customer Value Management & Benefits' team, that sits within our Membership & Consumer Engagement team of 18 people, all focussed on maintaining and improving customer loyalty and increasing C&A membership numbers.
If you are an inspirational leader and fantastic motivator of people, someone with a passion for customer loyalty, performance marketing and consumer engagement, then we'd love to hear from you
**The Role**:
- You will provide strategic direction to the wider CVM team (3 people) and have full oversight when it comes to building our customer loyalty proposition within our designated markets (12 countries in total).
- Develop and optimise the programme proposition by defining the targeted and untargeted benefit portfolio of the programme to drive acquisition, show-your-card and engagement
- Steer and monitor the commercial performance and markdowns of the benefit portfolio by running business cases on the different mechanics and monitoring the target achievements
- Defining the omni-channel customer value strategy to drive long term retention and incremental value
- Define the omni-channel offer calendar for C&A for you as input for the membership campaign planning and align it with countries and overall commercial planning unit
- Work out the concept and requirements of new member features with legal, product teams, campaign management and further stakeholders to hand it over into implementation
- Set up competition monitoring on loyalty proposition, offers, commercial loyalty activities and conduct customer survey together with market research to understand attractiveness of our proposition and further potentials
**What We Can Offer**:
- The opportunity to build a key business function from scratch, define process and make a lasting impact
- You will join a major retail organisation going through significant change, offering exciting project work where there will always be the opportunity for development and individual growth
- Lots of autonomy with regards to approach and deciding what will bring about the best results. You will act as the SME for this area and have full strategic oversight of this particular business area
- Very flexible hybrid working options
**Useful Experience**:
- You may have experience in a mix of the following areas:
- Previous experience of team management and strategic oversight (essential)
- Profound knowledge of membership programs, CRM, customer engagement
- Proven background in customer value management and performance marketing
- Experiences in Omni-channel retail environment
- Strong affinity for customer analytics and data-based decision management
