Technical Sales/ Pre-sales Support Employee
Vor 4 Tagen
Toshiba TEC Germany Imaging Systems GmbH is part of a global corporation operating in the technology sector and due to its innovations has been a leader in its field for more than 140 years - for example as a leading manufacturer & supplier for digital and multifunctional systems for office communication. For our Headquarter located in Neuss (close to Düsseldorf) we are currently looking for a new colleague to support our International Distribution Division as a:
Pre-Sales Support Employee (M/F/d).
Aufgaben
**main responsibilities**:
- Supporting the dealer channel & direct sales in sales meetings and presentations relating to the Toshiba software range
- e-CONCEPT project support for customer analysis of digitised workflows
- Taking on and analysing customer issues and developing solution concepts that incorporate standard software, DMS, and customised programming (ITAMS)
- Carrying out requirement workshops with customers
- Analysing customers’ IT landscapes, business processes, and requirements
- Defining software requests to verify the feasibility and/or creation of individual software modules by the Toshiba development department
- Recording customer projects including project documentation on the basis of individual IT requirements profiles
- Project planning and presentation of customer-specific software solutions for professional integration into the customer’s IT environment
- Optimising business processes and the availability of information by means of digital files, workflow-supported approval processes, and automated invoice recognition and processing
Qualifikation
**Your requirements**:
- Successfully completed studies in IT or an equivalent qualification with several years of experience in an IT environment
- Experience in software sales support (B-to-B)
- Able to take on, systematise, and communicate complex issues
- Preferred: Professional experience of completing IT projects, ideally in the area of Document Management (DMS/ECM)
- Good communication and team-working skills
- A professional appearance and good presentation capabilities
- Capable of thinking and acting in a way that puts the focus on sales, plus an independent, customer-focused, goal-oriented approach to work
- Excellent English language skills - German and French language skills are an asset
- High level of commitment and an ability to assert oneself
**Benefits**:
- The possibility of continuous training and certification in the respective field of activity
- Flexible working hours to create a pleasant work-life balance
- 30 days holiday per year and additional special leave
- A pension scheme and other very good social benefits from an international company
- A workplace in a professional environment with very good, free parking facilities and good public transport and traffic connections
- Coffee, tea and water are at your disposal free of charge, and you will also find various restaurants in the immediate vicinity
- Career opportunities in an expert and management career
Become part of a dynamic team that works very independently in flat hierarchies and has a lot of room for further development
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