Scheduler - Befristet

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

**Employment Type: Temporary 2-year contract**

**Function: Service Delivery**

**Location: All Colt locations in Germany, preferred in Munich**

**Role purpose**

Are you looking for a new challenge in an international environment and see yourself as an organizational talent who keeps a cold head even in stressful situations? As a scheduler at Colt, you are responsible for the work preparation for our engineers in the field and for working on feedback from the engineers with the aim of delivering circuits ordered by the customer as quickly as possible.

**Key accountabilities**
- Rolle mit befristetem Vertrag
- Work preparation for Colt engineers and subcontractors
- Deal with feedback from field engineers after installation took place
- Validation and preparation of complex modification orders
- Monitoring of due dates for installations and shifts
- Support for subcontractors
- Verification of invoices for subcontractor services
- Ordering of equipment
- Coordination of fault clearance for Leased Lines
- Administrative tasks
- Compliance with relevant service level agreements

**Role specific requirements**

Skills & Experience
- Affinity to technical and commercial topics
- Stress-resistant, organizational talent
- Great interpersonal relationships
- Strong customer and service orientation
- Very good grasp of the English language and fluent German language

**Qualifications**:

- Technical professional education, for example communication electronics or IT system electronics
- Alternatively, corresponding professional experience in network technology

**About Colt**
At Colt, we provide world-class network and voice connectivity across Europe, Asia and North America’s largest business hubs. We’ve been specialists in our field for nearly three decades - and we've won awards for being a technology innovator and pioneer. We go above and beyond to deliver extraordinary connections to help our customers succeed, and we have the industry leading net promoter score (NPS) to prove it.

**What is it like working with us?**
As well as our competitive salaries and incentive plans, we have lots of flexible benefits and local rewards packages. We also know that a work life balance is important, and our people say it’s one of the great advantages of working at Colt.

Inclusion, and valuing diversity of thought and experience, is at the heart of our culture here at Colt. From day one, you'll be encouraged to be yourself as we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status or place of birth.

Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda and activities, please click here.

**Our values**
We live by our Colt values every day, whether we're launching new projects or solving problems together. Our values represent how we behave and are integral to our culture.

We know people matter
Whether it's a customer, a partner or an employee, we build relationships based on trust, honesty, respect and integrity. We value diversity and strive to be more inclusive so everyone has the freedom to speak up, be heard and thrive.

We always find a better way
By staying one step ahead we empower our customers to succeed through the power of connectivity. We're swift to adapt and take responsibility for the promises we make.

We win together
We believe in the power of many and stand shoulder to shoulder with customers, partners and colleagues collaborating on ideas, sharing risks and recognition among all. When we make a decision we understand its impact, and rally behind the decision to make it a success.

We can change the world
We want to make the world a better place. Better connected, more sustainable, fairer for all. We use what we have - passion, technology and connectivity - to create good.

**What we offer**:
Colt is a growing business that is investing in its people. We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:

- Flexible working and relaxed dress code
- Two days annually to spend on volunteering opportunities
- Pension and insurance options
- Access to a virtual business school for on-going learning
- Business mentoring
- Employee recognition schemes/awards
- Public transpor