Customer Service Associate

vor 1 Woche


Berlin, Deutschland Penumbra US Vollzeit

**# Innovation # Teamwork # Initiative **are our common values. If you are looking for a meaningful challenge in a well-established and fast-growing international company - then join us and help us grow our teams that save lives everyday.

**Penumbra Europe GmbH** is based in Berlin, headquartered in Alameda, California. We are a
**global healthcare company** focused on
**innovative therapies**. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet needs.
**Penumbra sells its products to hospitals and healthcare providers** primarily through its direct sales organizations in the United States, Europe, Canada, and Australia, and through distributors in selected international markets.

For our customer service department in Berlin we are looking for a
**Customer Service Associate (M/F/d)** in full time for the next possible date.

**What you'll work on**:

- processing of orders in our ERP system (QAD / SAP)
- consultation with customers and colleagues
- providing data and information to colleagues from different teams
- administrative support of the Customer Service Team

**What you bring**:

- multiple years of experience working in an office environment
- basic computer skills, especially Outlook and Excel
- experience with ERP systems would be helpful, ideally SAP experience
- business fluent written and spoken English required
- knowledge of German/French/Polish/Scandinavian would be an advantage
- concentrated, accurate way of working when entering orders, also over a longer period of time at a stretch
- reliable self-organization
- proactive coordination with colleagues
- enjoy working in a team of different backgrounds and education

What we offer:

- an exciting and varied job
- a comprehensive induction
- attractive remuneration
- a modern workplace with good accessibility (U6 Borsigwerke/Borsighallen) and infrastructure
- an open-minded team and a pleasant working atmosphere

For initial exchange, please feel free to reach out to Nicole Eigner directly on LinkedIn or E-Mail if you have any questions:

- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status._



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