Coach & Facilitator (All Genders) - Beats & Bytes

Universal Music is the market leader in the music business. The world’s most famous and most successful record labels belong to us. We’ve been writing music history for over 100 years representing legendary musicians across all genres. Our accomplishments are driven by our love for music, extraordinary artists and our ambitious team.

Beats & Bytes is our IT organization, a network of small, autonomous product teams, who act as microenterprises. To be agile and innovative, we need degrees of freedom and agility Empowerment and community are part of our culture. As the technical backbone we generate added value for Universal Music by solving our user’s problems. The Beats & Bytes Team forms the digital foundation for our business and actively contributes to the competitive advantage of Universal Music.

As a major label, we want to be in tune with the continuously changing demands and trends of our time and thereby enable our employees to thrive and grow within a dynamic environment. In your role you will contribute to unlocking the full potential of our workforce by helping them collaborate more efficiently.

Here’s your chance to join We’re looking for a **Coach & Facilitator (all genders)** to become part of our **Beats & Bytes** team at our Headquarters in **Berlin**. It will be a **permanent full-time position**.

**Your gig**:

- You facilitate coaching sessions to help teams collaborate better, both in 1:1 coaching and team coaching
- You will coach teams throughout the change process from a project-based way of working to a user-centric product development approach
- You design workshops and tools, which enable our teams to collaborate more efficiently
- You help our colleagues as a workshop facilitator, e.g. in the areas of product, strategy, collaboration, communication, processes etc.
- Together with your colleagues you further develop our “UMG Collaborators” offer
- You constantly contribute to knowledge spreading and growth within the Product & Design & Collaboration team
- You design and run internal trainings, e.g. in agile, design thinking, design sprints, ideation, rapid prototyping, strategy, and collaboration. You contribute to the organization of our internal conference “Product Month”
- You coach product managers and help us grow as a product organization, e.g. rolling-out user-centric product development process, defining standards for outcome-oriented roadmaps, measuring success etc.
- You ensure the continuous increase of the digital and agile maturity of the company and its employees
- You support the change management processes, e.g. via creation of visual content as videos, graphics, presentations or through organization of informational events etc.

**We are keen to jam with you if you**:

- You hold a degree in (organizational) Psychology, Economic Science, Product Management, Business Informatics or a similar field, or were able to acquire the required knowledge through relevant work experience
- You are an experienced facilitator and coach
- You have experiences in agile project management methods (Scrum, Kanban) and user-centered ideation processes (design thinking and design sprints)
- You feel confident and natural reading, writing and speaking English as well as German (both at least C1 level)

**Your personality matters**:

- You’ve been praised for your excellent abilities as change maker, listener and communicator
- Your charisma and positivity inspire the people around you and allows you to transfer your knowledge in a highly engaging manner to the participants of your training
- and coaching sessions
- You maintain an open communication with your colleagues and have excellent people skills as well as a high level of emotional intelligence
- You are enthusiastic about transformational processes and about impacting those positively through your contributions
- You have a passion for technology products
- Constructive nonconformity is one of your strengths
- You are the embodiment of the agile mindset and as such the ideal role model for our employees
- You thrive working in interdisciplinary teams and you’d choose teamwork over heroism anytime
- You are a continuous learner

**Who we are**:

- Music embodies emotion, creativity, adventure, tradition and innovation all at the same time - as a team we strive to advance the Universal Music project
- Diversity, respect and tolerance - both human and musical - are essential for us. Therefore, diversity and inclusion are consistently supported and championed by the People & Culture team as well as our Better Together initiative
- We live an open communication and thrive as a team - for this purpose we meet at eye level regardless of hierarchy
- In our business it is important to make good decisions quickly: We count on proactive employees who think ahead and find simple solutions
- Together we take responsibility, even beyond our daily business, which is why we are actively committed to more sustainabil