Head of Operations
Vor 3 Tagen
**_We want you to:_**:
**Your tasks**:
- Overall responsibility for the management of all the operational activities of the company (vehicle sourcing, logistic flows, call center management)
- Responsible for the company’s mobility arm’s operational costs
- Direct leadership of all HCM’s employees in the branches.
- Review financial and non-financial reports to devise solutions or improvements an oversee expenses and budgeting to help the organization optimize costs and benefits
- Design and implement business strategies, plans and procedures.
- Negotiate and maintain relationships with all the internal and external stakeholders essential for the success of Hyundai’s mobility arm.
- Evaluate performance of the mobility services by analyzing and interpreting data and metrics.
- Ensure effective recruiting, onboarding, professional development, performance management, and retention
- Participation in ongoing sales training and coaching camps on a weekly basis;
- Develop, present and sell new business proposals to appropriate prospects;
- Define, execute and oversee all mobility initiatives sales functions
- Build and maintain relationship with key B2B clients in the car subscription market in Europe
- Manage all assets in-fleeting and de-fleeting functions
- Mentor and motivate teams to achieve productivity and engagement
- Report on operational performance and suggest improvements
- Coordinate customer service operations and find ways to ensure customer retention
- Develop operation and sales processes
**_About you:_**:
**Your profile**:
- MBA or master’s degree in business administration or relevant field
- More then 10 years of experience in an managerial operation position in the mobility space
- understanding of mobility and fleet management (sourcing & selling vehicles etc.) is crucial
- experience in developing profitable strategies and implementing vision
- entrepreneurial mindset with competency in strategic planning and business development.
- managing B2B sales functions and understanding of operational and logistic flows
- strong communication skills
**Rewards and Benefits**:
**Our benefits**:
- A highly competitive salary and benefits package
- Flexible working hours and hybrid work policy
- Continued learning and professional development
- Car sharing and car lease mobility program
- Daily complimentary lunch at the office canteen and subsided breakfast snacks
- Free access to the company gym
- Opportunities to join company sporting clubs including tennis, soccer, yoga and golf.
- Highly international working environment
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