Platform Operations Manager – Dealer Services

Vor 2 Tagen


Offenbach, Deutschland Hyundai AutoEver Europe GmbH Vollzeit

For our European Headquarters in Frankfurt am Main area (Offenbach) we are looking for an IT professional as:Platform Operations Manager – Dealer Services & Applications (f/m/d)This position within the Corporate Brand Website Operations Team at Hyundai AutoEver Europe is ideal for professionals who are eager to work on digital service platforms in the automotive industry. The team has recently taken over the management of the Kia UCL and Kia Drive service applications and is now looking for a dedicated M&O (Maintenance & Operations) specialist to oversee these platforms. As part of the broader platform operations team, this role offers exposure to cross-functional collaboration and strategic platform development, contributing to the continuous improvement of dealer service applications.Key Responsibilities:Managing dealer service applications under the Maintenance & Operations (M&O) scope within the Brand Website Operations Team.Handling M&O ticket activities by, monitoring, following up, supporting and consulting with both local and remote M&O team members.Ensuring SLA compliance and maintaining a reasonable backlog level, while prioritizing tasks accordingly.Setting up mid- and long-term strategic plans for platform management.Providing regular status reports to managers and clients.Acquiring a solid understanding of overall logic and architectural processes to support both frontend and backend operations teams.Acting as an operations consultant to the Business Product Owner in enhancement or new project cases.Requirements:Bachelor’s degree in Information Technology, Business Administration, or a comparable field5-8 years of experience in a similar roleExcellent command of English, both written and spokenAdobe AEM Basic CMS knowledgeRequirement analysis (bridging business requirements into technical requirements, bi-directional)Application development architecture knowledge – Microservices (React, Vue.js, Spring Boot, etc.)Proficiency in Microsoft Office (M365), Figma, Jira/ConfluenceUnderstanding of vehicle sales business from both dealer and customer perspectivesUnderstanding of website frontend and CMS-level mechanisms in B2C and B2B areasUnderstanding of Kubernetes at business practitioner levelKnowledge of web technologies such as CDN, website system architectures, etc.Good understanding of SEO, analytics, accessibility, CRM systemsOffer & Benefits:Flexible working timeWork in an international team and versatile environmentVaried tasks with exciting and challenging IT projectsFunction-specific, personal, and technology trainingAttractive salary and excellent compensation and benefits package, including free lunch (as lunch vouchers or in the canteen), a free monthly ticket for public transportation and Gympass to support your wellbeing.Relocation supportAbout usHyundai AutoEver Europe GmbH (HAEE) is a fully-owned subsidiary of the Hyundai & KIA Motor Group with its Headquarters in Seoul (South Korea). HAEE has its European Headquarters in Germany and affiliates in Slovakia and the Czech Republic.We provide IT services that support the innovation and the IT competitiveness of the Hyundai and KIA Motors companies in various European countries, in areas like sales and manufacturing system development, implementation, and operation.Follow ushttps://www.linkedin.com/company/hyundai-autoever-europe-gmbh/Are you IT-driven?Embrace challenge and diversity and become part of our team



  • Offenbach am Main, Deutschland Hyundai AutoEver Europe GmbH Vollzeit

    For our European Headquarters in Frankfurt am Main area (Offenbach) we are looking for an IT professional as: Platform Operations Manager – Dealer Services & Applications (f/m/d) This position within the Corporate Brand Website Operations Team at Hyundai AutoEver Europe is ideal for professionals who are eager to work on digital service platforms in the...


  • Offenbach am Main, Deutschland Hyundai AutoEver Europe GmbH Vollzeit

    For our European Headquarters in Frankfurt am Main area (Offenbach) we are looking for an IT professional as: Platform Operations Manager – Dealer Services & Applications (f/m/d) This position within the Corporate Brand Website Operations Team at Hyundai AutoEver Europe is ideal for professionals who are eager to work on digital service platforms in the...


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    For our European Headquarters in Frankfurt am Main area (Offenbach) we are looking for an IT professional as: Platform Operations Manager – Dealer Services & Applications (f/m/d) This position within the Corporate Brand Website Operations Team at Hyundai AutoEver Europe is ideal for professionals who are eager to work on digital service platforms in...

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