Cargo Operations Supervisor

About the role:
The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

We are pleased to announce this incredibly exciting opportunity to be part of Qatar Airways, Cargo Operations team as a Cargo Operations Supervisor in our office in Frankfurt.

Join the #MovedByPeople family and leave a mark as part of Cargo Operations.

The role holder will be responsible for monitoring smooth cargo operations at the station/region through close coordination with the GHA’s and staff within the station. In this role, you will continuously monitor and develop adherence to regulations outlined by local authorities and regulatory bodies and ensure strict compliance to IATA regulations for effective movement of inbound and outbound cargo whilst reducing operation costs involved.

Some of the tasks include:

- Coordinate with GHA on regular basis to ensure adherence to QR Standards and procedures and check all ULDs prior to loading aircraft to ensure they meet all QR standards.
- Implement the developed strategies to enhance services offered whilst reducing operational unit costs incurred in the region. Further be a part of the airline operating committee to address infrastructure issues etc.
- Ensure flight load is commercially maximized as a priority, while avoiding unnecessary mixed loads are sent to the Hub.
- Constantly monitor the cargo handling in the station and suggest to the Cargo HDQ best practices to be implemented within the region to achieve operational excellence.
- Maintain aircraft on-time performance and ensure no delays occur due to ground operations. Any aircraft delays attributable to cargo must be investigated and reported to Regional and Headquarter.
- Ensure discrepancies and non-conformances are minimized in order to reduce claims and penalties at the respective station to increase customer satisfaction and reduce carrier liability.
- Liaise with local Government/ Customs Authorities for obtaining permission; to comply with regulatory issues related to cargo operations.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
About you
- Relevant College or University qualifications with a minimum of 3 years relevant experience in the airline or the freight industry.
- Load control and Ramp handling courses.
- Experience in Air cargo management and operational airline functions will highly desirable.
- Knowledge in Air Cargo Operations, perishable cargo handling and Live animal regulations.
- Detailed knowledge of IATA Cargo handling, IATA Cargo Services Manual, DGR regulations and other pertinent operational regulations.
- Good command of English language.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply