Sales Operations Specialist

Join Pax8 as our **Sales Operations Specialist (M/F/d)**and take the lead in driving efficient sales operations by managing and maintaining our CRM system as the trusted single source of truth. This is a hybrid role based in **Frankfurt, Germany.** As a Sales Operations Specialist, you will be the backbone of sales success while contributing to a high-performing, collaborative environment. Our Sales Ops team is full of untapped potential for automation, and we're searching for a motivated colleague like **YOU** to take the lead on driving impactful initiatives. In this role, you'll play a key part in transforming Pax8's processes, making them more efficient and effective, and creating lasting improvements across our operations. Your contributions will directly empower our dynamic sales team, enabling them to perform at their best and achieve their greatest goals. If you're passionate about innovation, problem-solving, and delivering meaningful results, this is your opportunity to make a significant impact and help shape the future of Sales Ops at Pax8 **About Pax8** Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem. **How you will contribute**: As a key part to our sales process, you'll manage the **Client**/**Partner sign-up journey**, ensuring leads and accounts are efficiently distributed across the Sales team to maximize performance and impact. Your organizational skills and attention to detail will play a pivotal role in streamlining this process. You will act as the vital connection between **Sales and Operations**, serving as the first line of support for our **Salesforce** CRM platform. Your expertise will ensure the Sales team has the tools and insights they need to succeed, while maintaining smooth collaboration between teams. In this role, you'll also take ownership of maintaining **CRM data hygiene** and optimizing our Sales enablement tools, including Salesforce. Additionally, you'll oversee critical monthly sales planning processes, ensuring data accuracy, governance, and a foundation for informed decision-making. **More about Pax8**: - For all you, tech minded people: discover our Marketplace - Best Companies: Awarded Number 50 in the UKs Best Companies - Our Journey from the US to EMEA: Pax8 UK HQ - Bristol Office Opening **Get a feel for our progress, culture and how we constantly strive to be better and do better below**: - Taste our values & culture here: Pax8 and our people - Check our HR Leaders people ethos here: Our People and Culture Team - See our progress in Awards: Spotlight Awards - Scott Chasin: Exciting Times - meet our new CEO - EU Website: Pax8 EU It's an exciting time to join us as Pax8, as we have just been certified as a **"Great Place to Work**".** **Your Day to Day in this role includes**: - Managing the Partner sign-up process, ensuring appropriate distribution of leads and accounts between the Sales team. - Acting as a conduit between Sales and Sales Operations and the first line support for the CRM (Salesforce) Platform. - Maintaining CRM data hygiene and optimisation of Sales enablement tools (incl Salesforce) and critical monthly sales planning processes ensuring accuracy and data governance. - Acting as cover for the Sales Operations Team members' during periods of absence. - Driving your own personal development and performance improvements by participating in learning paths Our servant leaders put employees first and we are about delivering exceptional employee experience to inspire customer experience. We are Pax8 where our employee experience meets customer experience - come and be "work happy" with us **You'll be ideal for us if you have**: - Hands-on experience supporting Sales environments - Experience using Salesforce (or other CRM) and Sales Enablement Tools - Strong interpersonal skills with experience managing a variety of needs and priorities - Strong innovative thinker with a data-driven approach to problem solving - Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook) - Experience of working in a global, matrix organization is a plus To fulfil this role you should be resident in this country with a valid right to work. We take pride in our diverse and multicultural work environment, where communication is key. Our team collectively speaks more than 23 languages, reflecting the richness of our global community. We celebrate language diversity, but we also value effective cross border collaboration business communication. **You should be proficient in both