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To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, clinic, artist, and manufacturer.
Founded at MIT in 2011, and reaching double-unicorn status in 2021, Formlabs is one of the leading 3D printer manufacturers in the world. At our dynamically-growing team of 800+ people, we're building a company so diverse that we can tackle any challenge.
If this sounds like an exciting opportunity for you to use your technical expertise and you’re willing to travel to resolve 3D printer issues hands-on, join us as our \_\_3D Printer Field Service Technician (w/m/d)
This is a remote position based from Munich or Munich area.\_\_
**The Job**:
- Perform on-site 3D printer installations, on-boarding, training, repairs, and maintenance for partners and customers in the field
- Help partners deliver outstanding service to their customers
- Collaborate on solving technical issues with our global engineering team
**You**:
- Are fluent in German and English
- Have a degree or working experience in Mechatronics or a similar field
- Can quickly resolve technical issues, troubleshoot, test, and repair hardware
- Have a valid driving license
- Enjoy connecting with people and are a great listener
- Are comfortable and conscientious when speaking on the phone
- Can autonomously manage your time and workload
- Need to be able to prioritize the field visit according to business needs
**Bonus Skills**:
- Previous experience as a Field Service Technician
- Experience with Additive Manufacturing
- B2B service experience
- Passion for 3D printing and emerging technologies
- Experience in a fast-growing startup environment
- Salesforce
**Our Perks**:
- Share options in the company (we’re a Unicorn company, valued at over $2Bn)
- An inclusive work environment with diverse, international, inspiring colleagues
- An exceptionally fast-growing company in a highly disruptive industry
- Development opportunities both in-house and off-site
We build amazing things. Come join us
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
