Field Service Technician

Field Service Technician (Northern Europe)
Work area: Central & Northern Europe incl. BEL & NLD, preferably based in Germany
Field Installation Technician - Central & Northern Europe
Full Time
Reporting to: Sam Bailie, Global Services Manager
Level of Entry depending on work experience
Camlin Energy

WHAT TO EXPECT DAY TO DAY
Camlin Energy has an exciting opportunity for someone to join us in a Field Installation Technician position within the Global Services Department, Central & Northern Europe.

Responsibilities include:

- Representing Camlin, by ensuring the customer comes first, and that field projects are maintained on track and supported in a professional manner whilst delivering excellent levels of customer service.
- Ensures compliance with Camlin Health, Safety and Environmental policies.
- Undertakes and regularly updates all training associated with the role inc external mandatory Health & Safety training as directed.
- Completes training on the Installation / Commissioning and general servicing of standard HV products to be installed regionally within Central & Northern Europe.
- Working within live sub-stations and network facilities, primarily within the designated region.
- Installation and commissioning of standard HV products.
- General service and maintenance duties involving the standard HV products.
- Reports to the Field Co-ordinator on works carried out, work orders and service appointments.
- Compiles and issues reports on works carried out to the Operational Officer.
- Maintain constant communication with Field and Operational functions, enabling

efficient & timely planning and scheduling of works.
- Communicates and aligns with the wider team, reporting on customer satisfaction throughout inc post works.
- Regular travel throughout Central & Northern Europe to undertake works in live sub-stations and network facilities will be required.
- Estimated percentage of travel: 70%.
- Undertake other such duties that are required, commensurate with the role.

WHAT YOU WILL NEED TO SUCCEED
- A positive, can-do attitude, keen to learn and develop your skills.
- IT proficient with good documentation management skills.
- Good analytical and problem-solving abilities.
- Good interpersonal and communication skills.
- Attention to detail.
- A willingness to work additional hours and the flexibility to work weekends as required; must be able to travel within the specified region and possibly to other customer locations as and when required, therefore a current passport and driver’s license are essential.

QUALIFICATIONS
- Completed professional training in the area of electrical / mechanical engineering or similar relevant qualification.

DESIRABLE
- Practical work experience, best in a similar role
- A penchant for critical thinking.
- Eloquence and joy in customer interactions.

WHAT WE LOOK FOR
- We work together - We know that working collaboratively will help us reach our shared goals faster, so we always look for ways to help each other.
- We believe in people - Here at Camlin, our people are central to what we do and what we can achieve, and as we move towards becoming industry and customer ‘partners’ that’s even more important. We trust our team members to do their best and be supportive.
- We won’t accept the ‘way it’s always been done’ - Since Camlin’s inception, we’ve been curious, inquisitive and always want to improve. Thinking differently is in our DNA and we love solving tough challenges.
- We listen to learn - Whether it’s our customers, our markets, or each other, we ask questions and listen to the answers so we can learn and improve.
- We’re trying to do the right thing - We take responsibility for our actions and take decisions based on what’s right for people, profit and planet.

COMPANY DESCRIPTION
Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors.
At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of today, the Camlin operation spans over 20 countries across the globe.

**BENEFITS**:

- Company Pension & Life Assurance Schemes
- Wellness programmes

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, gender identity, or sexual orientation