Desktop Support Technician

vor 2 Wochen


Berlin, Deutschland Sybex Support Services Vollzeit

Exp: 2+ years

Base Skill Set:

- A+ Certification or equivalent experience
- Good working knowledge of Active Directory
- 2+ years’ experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
- Excellent customer service and communicationskills including providing VIP support
- Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 andO365
- Support of End User for video conferencing units. Support of mobile devices

**Duties & Responsibilities**:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.

Duties shall include, but not be limited to:

- Diagnosing and troubleshooting desktop system,printer and operating problems
- Consulting and instructing users on hardware andsoftware questions/issues
- Collaborate with other IT Services Data Centerand Network Infrastructure teams
- Install, maintain and upgrade equipment and itsassociated infrastructure
- Runs diagnostic tests to isolate system problemsas well as proactive activities
- Operating Systems Windows, OS-X
- MS Office (Windows and knowledge of Mac)software
- Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
- Hands on experience removing viruses and spyware using various tools (Windows) Identifies, researches, and resolves technical problems including forming an RCA
- Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

**Salary**: 15.27€ - 42.20€ per hour

Ability to commute/relocate:

- 12203 Berlin: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Help desk: 4 years (preferred)
- Windows: 4 years (preferred)



  • Berlin, Deutschland FST Vollzeit

    Language requirements: Native German Speaker Other requirements: Experience with OracleXStore.(mandatory) Valid work permit, technician needs to be available at least 6 months. We are looking for a Technician to support a customer location in Berlin. This role requires a highly skilled individual with L1 desktop support capabilities. Key...


  • Berlin, Deutschland FST Vollzeit

    **Language requirements**:Native German Speaker **Other requirements**: 1. Experience with OracleXStore.(mandatory) 2. Valid work permit, technician needs to be available at least 6 months. **Overview**: We are looking for a Technician to support a customer location in Berlin. This role requires a highly skilled individual with L1 desktop support...

  • Desktop Support

    vor 1 Woche


    Berlin, Deutschland Sharp Brains Ltd Vollzeit

    Position: EUC L1 (Deskside Support ) - Working Hours: Full-Time - Monday to Friday, Standard Business Hours - Start Date: As soon as possible - Employment Type: Fixed Term Contract - Preferred Contract: B2B with Sharp Brains Limited (UK) - you should be eligible to contract/file your taxes yourself. (As Self Employed / Contractor or through an Umbrella...

  • Desktop Support

    vor 2 Wochen


    Berlin, Deutschland KNN IT Vollzeit

    **KNN IT is looking for Freelance Desktop-Support for a Project-Based role in Berlin, Germany.** Below are the details: - Must have active VISA and work permit (we don't assist in VISA) - Must have relevant experience - Must have German B-2 or above **Salary**: Up to 180.00€ per day Ability to commute/relocate: - 10117 Berlin: Reliably commute or...

  • IT Support

    vor 2 Stunden


    Berlin, Deutschland EuroCollab GmbH Vollzeit

    Location Frankfurt, Germany Duration 6 Months Start Date ASAP Working Mode Arbeitnehmerüberlassung, Zeitarbeit Branch IT Services and IT Consulting Job ID 150722 Roles and Responsibilities: 4+ years of help desk technician/client services experience 2-3 + years of ServiceDesk plus for ticket resolution Responsible for providing support and troubleshoots...


  • Berlin, Deutschland DXC Technology Vollzeit

    Job Description:What to expect?As part of our collaboration with one of our global strategic partners we are on a mission to deliver enhanced digital workplace experience for thousands of users worldwide. To support our growth, we are looking for Onsite IT Support Technicians (m/f/d) different client locations in Germany (Berlin, Potsdam, Dresden, Eschborn,...


  • Berlin, Deutschland Hemmersbach GmbH & Co. KG Vollzeit

    **Mitarbeiter (m/w/d) 2nd Level IT-Technician Onsite**: Der Techniker erbringt vor Ort Supportleistungen für Vorfälle und Probleme, die dem Techniker über Tickets zugewiesen werden („Vorfallservices“) **Your benefits**: - Buddy Programm - Firmenevents - Internationale Atmosphäre - Interne Weiterentwicklungsmöglichkeiten - Mitarbeiterrabatte -...


  • Berlin, Berlin, Deutschland Oracle Vollzeit

    Effective delivery of technical support and installations. This will include break-fix tasks, includes hardware, network, cabling and rack deployments, site planning, problem escalation and managing installations.Requires a 7x24-hours commitment to participate in the regional standby rotation program and shift.Involves On-call shifts which means a driving...


  • Berlin, Berlin, Deutschland Flex Wind Vollzeit

    Wind Turbine Technician (EN/DE) – Installation & Communication SupportLocation:GermanyProject duration:Start at the beginning of January, approx. 5 weeks(immediate start, with the possibility of longer-term cooperation)Work system:Day or night shifts (rotational, according to the construction schedule)About Us FlexWind delivers wind turbine construction...


  • Berlin, Deutschland 2coms Vollzeit

    Job DescriptionPosition: Transmission Line Technician(Stringing or Tower Erection)Location: Berlin, GermanyDuration: Full-timeResponsibilities:Installation, maintenance, and repair of overhead power line systemsStringing and tensioning of conductors using pullers, tensioners, and winchesInstallation of conductors, insulators, spacers, and fittingsWork at...