Global Services Strategy Professional
vor 1 Woche
Your Tasks
- You will strengthen the existing customer support model with new ideas and approaches
- You will define new creative ways to provide after sales value added services for customers that will become a differentiator between PI and its competition
- You will support the Head of Customer Support by understanding the current challenges and design new ways of working for the support engineers to deliver an outstanding customer experience
Your Profile
- 10+ years’ experience in a Customer Support environment within a technical engineering industry
- 5+ years of working in a customer centric role with direct customer contact
- Willingness to travel
- Well organized with a results-oriented, creative way of working
- A proven and evidence based ‘Customer First’ mindset
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