Customer Service
Vor 6 Tagen
LOUDLY is a Berlin-based music tech company which operates ‘Music Maker JAM’ - one of the most highly-rated music creation apps in the world. We are also a leader in AI music technology and expanding our services in line with our mission to become the #1 AI music generator in the world.
We are now looking for a Quality Assurance & Customer Service Working Student who is available to contribute approximately 20 hours per week.
Tasks
If you want to create amazing user experiences for millions of music fans and creators around the world, and help test fantastic new features, then this is the job for you
You will work closely with a highly competent team and get to know all aspects of Quality Assurance and Customer Support. You'll be an integral part of our products, helping our users have the best experience possible with regards to a reliable support.
We are looking for a student who can work approximately 20 hours per week.
**Your tasks**:
- Manual QA testing of new product features on Android/iOS
- Liasing with the development team, completing and updating test reports
- Proactive community management to promote positive behavior
- Monitoring community violation reports and taking action on inappropriate behaviour
- Keeping the community updated about new app features, music remix competitions and more
- Various other ad-hoc tasks
**Requirements**:
- You are an enrolled student at a German university
- You are a EU citizen or your current visa allows you to work as a Working Student in Germany
- The right combination of passion and patience
- You have an eye for detail and can work in a logical and analytical manner
- You get up to speed with new systems and concepts quickly
- Fluent in English, both written and spoken, as well as excellent communication skills
- Background in Quality Assurance or Customer Support support is a plus
- Available ASAP and for at least 9-12 months (more is a plus)
**Benefits**:
- A friendly and transparent company culture with highly motivated colleagues
- A competitive hourly compensation that increases over time
- An exciting and responsible role with great impact
- International workplace environment and creative atmosphere
- Work from home is possible. We are flexible regarding home office and allow our workers to choose whether they prefer to work from home or the office.
Come join our dynamic team and help us build the next big music community
-
French Customer Service Limousine Service
Vor 6 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur client operates a limousine service in various regions of France. The team is responsible for the daily contact with the customers and the rental and disposition of the vehicles. In your (M/F/d) new position you look after every customer with respect and exceed his expectations in terms of customer service and competence. Before starting work, you will...
-
Czech Customer Service Automotive
vor 2 Wochen
Berlin, Deutschland Workstation Customer Care VollzeitFor a globally active and renowned customer, we are looking for talented customer service representatives (M/F/d) with very good Czech language skills and fluency in English for their customer service team. **About the job**: - Working for an internationally recognized brand - Working in a multicultural work environment - Modern equipped workplace -...
-
Simple Customer Service Role
Vor 6 Tagen
Berlin, Deutschland WS Customer Service Solution Vollzeit**WS Customer Service Solution**: **Das bieten wir Ihnen**: Our client is a financial service provider and is looking for talented staff (M/F/d) to assist customers with simple questions in word and writing. You will provide help with general enquiries about services, cost, interests, lost passwords or similar. This is a temporary job from June to end of...
-
Trainer Customer Service
vor 1 Woche
Berlin, Deutschland STRATO Customer Service GmbH VollzeitDein Verantwortungsbereich: Als Trainer*in hältst Du Schulungen für die Kolleg*innen in unserem Customer Service mit dem Ziel, die Servicekompetenz immer auf einem hohen Level zu halten. Dein Schwerpunkt liegt dabei in der Durchführung von technischen Trainings. Spaß bei der Arbeit wird bei uns groß geschrieben: Wir sind ein kleines Team von...
-
Customer Service Dutch Streaming Platform
vor 1 Woche
Berlin, Deutschland Workstation Customer Care VollzeitWhile television episodes of popular series are broadcasted in sequence - often with a waiting period of up to a week for the next episode - our client offers all episodes simultaneously on the network. Users can decide for themselves what they want, when, where and how often they want to see them - just a few clicks are enough to start a series or a film...
-
Customer Service Agent
vor 2 Wochen
Berlin, Deutschland WS Customer Service Solution Vollzeit**WS Customer Service Solution**: **Das bieten wir Ihnen**: Some people know exactly how to make others feel special. They pay attention, listen carefully, and remember important details. These people have an eye for beauty - in others, in moments, in life. Maybe they have a calming presence or a no-nonsense manner or a peaceful approach or maybe...
-
Customer Service Fragrance and Body Care
vor 1 Woche
Berlin, Deutschland Workstation Customer Care VollzeitOur client is a global skincare, fragrance and body care brand with a genuine ethical approach to its products, people and business. As a Customer Service Coordinator (M/F/d) will be in charge of all Administrative and Service for the Sell-In customers, which include Wholesale, Department Stores, B2B, TV Channels, Corporate Gifts and Spa for all brands...
-
Finnish or Danish Insurance Customer Service
vor 1 Woche
Berlin, Deutschland Workstation Customer Care VollzeitOur client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...
-
Finnish or Danish Insurance Customer Service
Vor 4 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur client operates as a specialist insurer, for mobile phones and devices for the European market. The offer ranges from the assumption of repair costs to the replacement in case of total damage or loss of the device. Due to the high demand, we are looking for you (M/F/d) as an expansion to the existing customer service team. **Your tasks as a customer...
-
Customer Service Timeshare Holidays
vor 23 Stunden
Berlin, Deutschland Workstation Customer Care VollzeitAs one of Europe's big timeshare resale companies our customer provides a service to both existing timeshare owners who are looking to exit timeshare, and to customers who are looking to buy timeshare. For both buyers and sellers, their great service, secure transactions and realistic advice have helped to create many thousands of happy customers. As a...