Investor Operations Associate

Private equity has always been a sought-after asset class due to its performance potential.

However, steep entry barriers, including high minimum investments (~€10m), hefty paperwork and the challenge of selecting the right fund have traditionally kept individual investors at bay, with access largely limited to big institutions or a select few.

Enter Moonfare.

We've made investing in private equity more accessible and straightforward with our fully digital investment platform. Now, qualified investors can access some of the most sought-after private market funds at minimums starting from €10,000*.

The diverse Moonfare team - which includes alumni from top private banks, groundbreaking startups and beyond - is united in pushing boundaries and redefining the private equity landscape.

Join us

**Investor Operations Associate (M/F/d)**

We're looking for a detail-oriented and proactive Investor Operations Associate to join our growing team. In this role, you'll play a key part in managing the full investor lifecycle—from onboarding and compliance reviews to supporting fund transactions. This is an opportunity to contribute to operational excellence, collaborate across teams, and help shape a best-in-class investor experience in the private markets.

**You will**:

- Support end-to-end investor onboarding processes, including KYC/AML checks, documentation review, and internal approvals
- Project manage continuous improvement initiatives and resolve operational bottlenecks
- Manage post-signing workflows such as capital calls, distributions, and account updates
- Conduct ongoing KYC monitoring, track expiring documents, and ensure timely follow-ups and regulatory compliance
- Collaborate closely with internal teams such as Fund Administration, Compliance, Legal, and Product to ensure seamless investor operations
- Identify operational inefficiencies and help design scalable, automated solutions
- Maintain accurate records and support audit readiness with clean, consistent documentation
- Actively participate in cross-team projects focused on improving investor lifecycle operations

**The next Moonfarian**:

- 1-3 years of experience in Investor Services, Financial Operations, Fund Administration, or KYC/AML within financial services
- Bachelor's degree in Business Administration or a related field
- Excellent written and verbal communication skills in English
- Strong organisational skills and attention to detail; comfortable managing multiple workflows
- Experience working in fast-paced, cross-functional environments
- Familiarity with internal operations systems, CRM tools, or financial platforms is a plus
- A self-starter mindset with a collaborative and solution-oriented approach
- Strong interest in investor operations, process improvement, and compliance

**If you feel you do not meet all of the requirements, we still encourage you to apply**

**Our Values**:

- **Our clients come first, Moonfare comes second, and we prioritise ourselves third - Client-Centric Focus.**Putting clients first means creating value for them is essential. Placing Moonfare second signifies that our individual professional future at Moonfare depends on the company's commercial success. Prioritising ourselves third reflects our humility in putting clients and Moonfare before personal interests.
- **We pursue excellence and honor our promises - Commitment to Excellence.**We hold ourselves to the highest standards, taking responsibility for our failures, and celebrating our successes. We commit to deadlines and stick to them and we learn from our mistakes.
- **We are here to win and to celebrate our collective achievements - Win together.** We are mission-focused and think and act like owners. We exemplify the attitude we expect and each of us commits to do what it takes to succeed.
- **We foster personal growth but each of us earns our place as a Moonfarian through merit - Growth and Merit.**We hire, retain, and develop exceptional people and invest in empowering them to excel. We must all earn our place at the table every day.

We understand the important role that diversity plays in our success. Different backgrounds, experiences and ideas push us further and raise the bar. We're committed to developing an inclusive and safe culture where everyone — regardless of colour, race, religion, sex, origin, sexuality, disability, marital status, citizenship or gender identity — knows that they are an integral part of the team and can bring their full potential to their work.
- Minimum investments vary according to jurisdiction.