Technical Project

Vor 5 Tagen

BerlinKreuzberg, Deutschland Sykes Enterprises, Incorporated Vollzeit

For our site in **Berlin** we are currently looking for a **Finnish **speaking customer support Agent.

**WHY YOU WILL LOVE US - our BENEFITS**:
**35 hours per week**:

- **1820€ / month** fixed salary
- **175€ / month** fixed monthly extra pay for your language skill (increases to **263€** after probation period)
- up to **263€ / month** performance bonus
- You will take part in a professional, paid training prior to starting your work
- You can enjoy **25 paid vacation days** annually
- We offer you opportunities for advancement within the company or project
- The opportunity to improve/learn German with our in-house **German teacher**:

- Our employees benefit from **discounts** for travel, fashion, fitness, and recreational activities
- We make sure you can travel via **public transport** with a discount
- We have a casual dress code, so you can bring some inspiration to the team
- We organize many different team events throughout the year - BBQs, a big summer party, events for holidays and many more
- You will get inspired by all the different cultures within the company

**What you will do at SYKES**:

- You will answer customer requests on the phone and E-mail
- You will help customers with questions regarding technical products (This is just assistance, no Sales, no Commision)

**Who are you? - Are you**
- an excellent **Finnish **speaker (Near Native+) as well as a fluent English speaker?
- willing to work flexible hours as the job demands? (our opening times Mo-Fri office hours)
- familiar with customer service?
- having control over your computer?
- living in Berlin and having a valid work permit at time of hire?
- willing to work 5 times a week?
- if you answered YES to all questions then we want you_

People from various backgrounds are welcome at SYKES

**WE ARE SYKES and this is what we do**:
**Job Types**: Full-time, Part-time, Permanent

**Salary**: 1,995.00€ - 2,258.00€ per month

Work Location: Hybrid remote in 10997 Berlin-Kreuzberg

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