Community Operations Coordinator

Do you excel at offering assistance and relish the opportunity to meet diverse and fascinating individuals? Are you adept at hands-on tasks, from assembling furniture to solving tech issues, and do you find joy in organizing community events and creatively addressing a wide range of client needs?

CIC is on the lookout for an enthusiastic early career Community Operations Coordinator to become part of our team, offering an ideal opportunity for individuals with a proactive 'can-do' attitude, at least a year of professional experience, and a passion for thriving in a dynamic, fast-paced setting, in alignment with our potential expansion initiatives.

**ABOUT CIC & CIC BERLIN**

CIC builds and operates a global network of innovation campuses where startups, scale-ups, corporations and public entities connect, work, and grow. Founded in 1999, CIC manages more than 111.000 square meters of innovation-focused workspace, laboratories, and event space across North America, Europe and Asia. Additionally, CIC develops innovation-related programming, builds and enables industry clusters, and provides world-class innovation consulting.

CIC is gearing up for a potential new venture, expanding our footprint as part of our strategic global expansion plan. This potential addition aims to complement our existing Innovation Campuses in Europe, reflecting our commitment to fostering innovation and supporting diverse entities from startups to scale-ups, corporations, and public entities.

Our focus is on developing a space that encapsulates our unique approach to facilitating growth and collaboration. While details are being finalized, the plan includes a mix of private offices, shared workspaces, event areas, and various shared amenities designed to cater to the innovative community we serve. We are excited about the opportunities this expansion could bring, enhancing our ability to contribute to the innovation ecosystem.

Learn more about us here.

**YOUR DAY-TO-DAY WORK**

You will join a Community Operations Team to satisfy the day-to-day needs of our clients. Some work will be independent while at other times it will require collaboration with other members of the CIC staff.

Potential responsibilities will include:

- Building and keeping good relationships with CIC clients, making sure they’re happy by quickly and specifically responding to their questions and needs.
- Handling a variety of client requests creatively and effectively, from office rearrangement to event hosting.
- Stocking and maintaining supplies in kitchens and conference rooms, while also ensuring the upkeep of regular systems like print stations and conference room setups, offering assistance as needed.
- Facilitating new client onboarding, including system registration and office setup, as well as assisting existing ones with office moves and special event preparations in conference rooms.
- Supporting front desk operations with focus on excellent service and assisting other teams with special projects as needed.
- Organizing community events to encourage networking among clients.

**ABOUT YOU**

**YOU HAVE**
- Ideally at least 1-2 years of experience in a fast-paced environment, which could be from a company, internship, NGO, or any other organization.
- Experience in hospitality or a high-service level job would be a big plus.
- Availability to work from the office every day.
- Ability to legally work in Germany. CIC is unable to sponsor visas for this role at this time.
- Fluency in English.
- Communicative German is a plus.

**OUR OFFER**
- Employment contract.
- Starting compensation is €3,460 gross.
- Commuting / Transportation Allowance.
- Private pension plan.- I hereby give my consent for the processing of my personal data included in this resume for the purpose of the recruitment process, in line with GDPR requirements. I understand that my information will be used exclusively for recruitment and kept secure. I also acknowledge my right to access, correct, or delete my data by contacting the designated data protection officer, and that my data will be retained as necessary for the recruitment process._