Expert CRM Operations

vor 1 Tag

Einbeck, Deutschland KWS SAAT SE & Co. KGaA Vollzeit

**Field of Work**:

- Marketing & Sales

**Location**:

- Einbeck, Lower Saxony, DE

**Legal Entity**:

- KWS SAAT SE & Co. KGaA (0001)

**Contract Type**:

- Temporary

**Is Full Time?**:

- Yes

**Onsite/ Remote**:
**Job ID**:

- 15670

We are looking for an **Expert CRM Operations (f/m/d)** to join our **Customer Platforms Team** at **KWS SAAT SE & Co. KGaA** in **Einbeck**. This **full-time position**is **limited to one year** and available **as soon as possible**.
In this role, you will actively support the operational execution of our CRM activities and contribute to successful customer communication and sales enablement.

**Your tasks - diverse and hands-on**:

- Conducting customer selections for mailing campaigns and events
- Acting as the contact person for order processing related to SAP debtor management
- Maintenance and management of seed varieties in the system
- Supporting the field sales team, business units, and marketing teams
- Handling Salesforce campaigns within customer activities (e.g., shipping of polo shirts, event registrations)
- Maintaining and updating customer data
- Close collaboration with the entire marketing team
- Ensuring compliance with KWS data protection policies according to GDPR

**Your profile - qualified and proactive**:

- Completed vocational training as an industrial clerk or comparable qualification
- Several years of professional experience in CRM or sales systems, ideally with Salesforce
- Very good German and good English language skills, both written and spoken
- Confident user of MS Office; knowledge of Salesforce, SAP, and ticketing systems such as JIRA or Matrix42 is an advantage
- Strong customer focus and communication skills - also via phone
- A structured, independent and responsible working style
- High level of initiative, flexibility, creativity and team spirit
- Affinity for data protection and experience with GDPR-compliant data handling

**What you can expect - your benefits at KWS**:

- As a family-owned company, we live by the values of closeness, reliability, foresight and independence - values that are actively reflected in our day-to-day work through a supportive and open culture
- True to our motto: “Make yourself grow”, we encourage both professional and personal development
- You will benefit from excellent work equipment, a fully subsidised canteen, direct access to public transport, and free on-site parking
- We offer attractive additional benefits: flexible working hours, company pension scheme, capital-forming payments, Christmas and vacation bonuses, preferred shares, childcare allowance, JobRad and JobTicket
- Your health and safety matter to us: supported by an in-house company doctor, fire brigade and paramedics (with time credits), and corporate sports programmes

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