Communications Specialist

**About Platform.sh**:
Adopted and loved by 16,000+ developers, 7,000 customers, and for nearly a decade Platform.sh has been providing innovative capabilities that serve as the launchpad for creative development teams' out-of-the-box thinking.

Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.

**Impact of a Communications Specialist**:
As a Communications Specialist at Platform.sh, you play a pivotal role in shaping how we tell our story, internally and externally. Whether crafting a press release, coordinating a social media campaign, or rolling out internal messaging, you help bring clarity, energy, and connection to every touchpoint.

Reporting to the Senior Manager of Digital Communication, you work cross-functionally with Marketing, Product Marketing, Advocacy, Events, People, and external partners to deliver high-impact communications. Your work supports key company initiatives and helps drive awareness, alignment, and engagement across all audiences.

You are a strong writer, creative thinker, and collaborative team player who thrives in a fast-paced, fully remote environment. You bring structure to ambiguity, using your storytelling and analytical skills to break down complex topics and deliver messages that resonate.

**What to expect**:

- **Integrated Communication**: Execute internal and external communication plans that align with business goals and elevate our company narrative.
- **Content Creation**: Write and edit compelling content for various mediums, including press releases, blog posts, social media, web pages, customer messages, and internal updates.
- **Multimedia Communications**: Contribute to the development of written, video, and audio content that engages diverse audiences.
- **Internal Communications**:**Drive regular communications to team members across Platform.sh, ensuring consistent and transparent updates across the organization.
- **Performance Tracking**:**Monitor and report on key communication metrics to evaluate effectiveness and inform future strategy.
- **Creative Execution**:**Start from scratch when needed—turning limited inputs into well-crafted communications that are on-brand, on-message, and impactful.

**What you bring**:

- **Work Ethic & Experience**:Highly accountable with a proactive mindset; comfortable building materials from scratch and managing multiple projects on tight deadlines. Minimum 1 year of experience in communications, content development, or related fields.
- **Communication**:Exceptional English writing and storytelling skills, with the ability to make technical concepts engaging and accessible. French or German language skills are a strong bonus.
- **Collaboration**:Adept at working across time zones and reaching out to stakeholders. Thrive in a high-collaboration, fully remote environment where Slack is the primary mode of communication.
- **Analytical Thinking**: Relentless curiosity about how our work is perceived across different audiences. Use data and feedback to improve and adapt communications. Skilled at simplifying complex topics into digestible content.
- **Tech Fluency**: Experience with content management systems, social media tools, analytics platforms (e.g., Canva, Figma, Adobe CC, Brandwatch, Hootsuite, LinkedIn, Reddit, etc.).
- **Adaptability & Initiative**:Comfortable navigating ambiguity, initiating improvements, and iterating based on feedback. Ability to balance creativity with strategic alignment.

**Where we hire**:
**How we hire**:
We know that a great hire won't meet every requirement that we've outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect** 4 interviews** on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you're looking for in your future working environment.
- 45 Minutes with Talent Acquisition
- 60 Minutes with Hiring Manager (Senior Manager, Digital Communications)
- 60 Minutes with Team (IC's)
- 45 Minutes with Executive (SVP Marketing)
- All roles require background checks._

**What we offer**:
**An Award-Winning Workplace** - We've been recognized by Forbes' Top 30 Companies for Remote Jobs and France's Best Workplaces for Women