Compliance Content Specialist
Vor 7 Tagen
**About KnowBe4** KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4. **_ Please submit your resume in English._** **To learn more about our team and office culture in Berlin, Germany, visit the following links.** **Responsibilities**: - Perform market analysis for compliance content and products related to compliance training. - Perform reviews of new content each month and updates recommended training content documentation for DACH clients. - Review and communicate top used and rated modules, as well as best practices for implementing large scale learning plans using KnowBe4's. Compliance Plus content - Review quarterly customer feedback with regard to topics and quality of content from users, including requests for new topics, and communicates this back to the Content team to help inform roadmap. - Provide training and guidance to KnowBe4 staff/contractors who produce content or are localizing content. - Think globally and stay attune with compliance law updates, and cultural expectations of content in the DACH region. - Contribute to continual improvement of our processes, quality and efficiency as we grow. - Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement. - Ensure content is Web Content Accessible Guidelines (WCAG 2.0) compliant so that our content is accessible to all users. **Minimum Qualifications**: - Bachelor's degree in Organizational Development, Law/Paralegal, or related field/experience - Excellent communication skills - both written and verbal and visual - Experience with compliance training, a plus. - Experience working in a compliance department, a plus. - Experience with development and updating documentation. - Experience advising clients on learning plans. - Experience with project management software. - Experience with Gmail and Google Docs. - Experience with MS Office (Word, Excel, PowerPoint). - Experience with web browsers (Chrome, Internet Explorer, etc.) - Ability to communicate concepts and processes using clear, simple language. - Language skills: German native, English fluently, other foreign languages are an advantage. - Strong verbal and written communications. - Excellent time management and organization skills. - Strong active listening skills. - Exceptional customer service and needs analysis skills. **Our Fantastic Benefits** - Note: An applicant assessment and background check may be part of your hiring procedure._ No recruitment agencies, please.
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