Team Lead Functional Warehouse Systems Dach

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 17 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: GreenChef, EveryPlate, Chef's Plate, Factor, and Youfoodz.

**Your Role**:
As** Team Lead Functional Warehouse Systems DACH (f/m/d/x)** you are responsible for building, managing and aligning an onsite specialist team at our production site in Barleben, possibly also for our production sites in the UK. The mission of this team is to provide 1st level support for all of our fulfillment systems (WMS,WCS, etc.). You are part of a new warehouse software implementation, working cross functionally with your stakeholders to ensure warehouse operation procedures by being the first point of contact for production on all system inquiries.

**Your Responsibilities**:

- You provide live support for our WCS (Warehouse Control System) & WMS (Warehouse Management System)
- You set up dashboards to support system analysis and system monitoring
- You identify and resolve technical issues in above systems as they occur
- You continuously review software systems and initiate and implement improvements through enhancements and/or change requests
- You determine resolution paths for critical issues with suppliers and internal development teams
- You create work instructions, standard operating procedures, training materials for WMS & WCS, and ensure comprehensive reporting is in place

**Your Profile**:

- You have successfully completed an University degree, preferably in Computer Science, Business Informatics or Engineering
- You have 3+ years of experience with WCS/WMS driven production environments and have previously built and led a team of software specialists
- You have a good knowledge of SQL, are data-driven and adept at creating analyses & reports
- You are fluent in written and spoken English; German is a plus
- You are willing to travel for about 10% of your working time

**What we offer**:

- Healthy discount on weekly HelloFresh boxes
- Annual learning and development budget to attend conferences or purchase educational resources plus access to the HelloFresh Academy
- Budget for home office supplies
- Monthly transportation budget through Rydes app
- Additional perks include: Free crash course in German, compensation for advanced external German classes, discounts for John Reed gyms & Urban Sports Club, summer & winter parties, discount on our HelloFresh GO vending machines
- The chance to have a significant impact on one of the fastest-growing technology companies in Europe in an exciting growth phase

**Are you up for the challenge?**:
**About HelloFresh**:
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn