Support & Maintenance Specialist (M/F/d)

**Job type**:
Full Time, Fixed Term

2 March 2025

**Job overview**:
For three decades the St. George’s British International School group has shown particular strengths in crafting education based on fundamental values. An innovative learning architecture paired with unlimited possibilities to nurture personal interests and the support of a thriving international community distinguish St. George’s in pioneering future-oriented schooling. Our community of dedicated teaching and administrative professionals located in Munich, Cologne and the Düsseldorf Rhein-Ruhr area consists of people who embrace these values and passion, believing in our vision of developing the future of education together.

To join the Cologne Head Office of the school group, with the possibility of alternatively working from either the Cologne, the Munich or the Düsseldorf Rhein-Ruhr campus, we are looking to join us as soon as possible for a full-time

**Support & Maintenance Specialist**:
**(M/F/d)**

We are looking for member of staff to work in our growing Systems Department, which is a core area of our school group. As part of this forward-thinking team there are plenty of opportunities to learn and develop new skills in the development of our systems portfolio, including iSAMS, My School Portal, SchoolPost, SOCS and Seesaw. We use these systems pro-actively to support the academic and business needs of the organisation, including self-hosting our iSAMS solution and engaging extensively with SQL scripting and SSRS reporting.

**Main Responsibilities**

This is a key role in the SGS Systems Department, with a focus on:

- Providing first-line resolution or diagnosis of incidents and support requests
- Supporting users to make the most of the systems with which they work
- Maintaining existing systems to ensure they function in a stable, secure, reliable and efficient manner, and that data integrity and quality is maintained
- Manage projects relating to systems implementation and enhancement

**Job Profile**

Skills & Experience
- A range of technical experience with excellent ICT skills, including Microsoft Office experience
- The ability to communicate technical concepts to a non-technical audience
- Experience of supporting school software solutions
- Experience of working with support desk management software
- Strong analytical ability
- Fluent command of written and spoken English

Behavioural competencies
- Strong team player & communicator
- Able to balance multiple priorities and still achieve thoughtful and high-quality contributions
- Excellent interpersonal and communication skills, inspiring trust and warmth
- Willingness to build understanding of technical systems and learn new skills
- Disciplined, with a high degree of integrity and work ethics
- Self-motivated and independent

**Why join us**

The performance of our people is what defines the success of St. George’s. Our teams are enabled to take the initiative and encouraged to think and act like entrepreneurs. The multinational corporate environment provides our talented employees with a large area to expand professionally and offers multiple opportunities to enrich their individual mindsets and experiences. By joining us, you will be part of our community life and actively participate in varied projects, allowing St. George’s to continually evolve.

Mrs Andrea Baiker

Head of HR and Governmental Affairs

With the new EU General Data Protection Regulation, we are legally obliged to provide you with information regarding how the school, as your potential employer, handles your data. This information is
- here


**About**St. George’s, The British International School - Cologne**:
**St. George’s, The British International School - Cologne**
- Husarenstr. 20
- Cologne
- 50997
- Germany

+49 233 80887 0

St. George’s, The British International School.

An outstanding teaching opportunity in Germany with schools in Cologne, Düsseldorf Rhein-Ruhr and Munich.

Founded since 1985, St. George’s seeks to enable children to lead a life that makes a difference. The scope for teaching opportunities is impressive with pupils aged 2 to 18 years and a premier boarding facility in Cologne, St. George’s attracts staff from the whole education spectrum. The innovation continues yearly with developments in the facilities, curriculum and staffing.

Joining St. George’s is more than a job. With the opportunity to develop your teaching skills and move between schools it truly offers an attractive career move. Add to this competitive salaries, a generous relocation package and extensive training programme, St. George’s has become a desirable group of schools to join.

Teaching at St. George’s is anchored to the National Curriculum with pupils working toward the IGCSE and further to the IB Diploma. With pupils coming from over 50 nationalities our schools offer a very diverse and rewarding teaching experience. The language of tuition is English and all pupils receive German language tuit