Retail Sales Associate

**Location**:
Berlin

Address:
Kurfurstendamm 26A, Berlin, 10719 Germany

Job Title:
Retail Sales Associate (full-time)
Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.Canada Goose n’est comme aucune autre entreprise. Nous avons bâti quelque chose de grand, quelque chose de spécial — une marque emblématique de style de vie avec une histoire authentique et inspirante. Au cœur de cette histoire se trouve notre promesse : inspirer et permettre à chacun de s’épanouir dans le monde extérieur. Vivre à ciel ouvert.

Chez Canada Goose, vous faites partie d’un mouvement plus grand que vous. Un mouvement qui cherche à puiser dans le pouvoir réparateur de la nature et qui est animé par une mission : garder la planète froide et les gens au chaud. Nous affrontons toutes les conditions, prêtons attention à chaque détail et construisons une communauté qui croit en une vie audacieuse et solidaire, autour de personnes qui changent les règles du jeu.

Ici, les opportunités sont partout — pour essayer quelque chose de nouveau, pour apprendre, pour accomplir un travail significatif et porteur de sens et elles sont à votre portée.

Position Overview:
The Brand Ambassador - Experience is responsible for creating and delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, bringing the guest journey to life. You consistently develop authentic relationships, always demonstrating a passion for the customer. You drive sales by achieving revenue targets, help build brand loyalty, and collaborate with your team to ensure a seamless customer journey. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose’s values and culture.

**What You'll Do**:

- Deliver a superior customer service journey reflective of Canadian Warmth.
- Able to advise customers needs though expert product knowledge.
- Demonstrate selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.
- Create and foster lasting client relationships and customer loyalty through consistent engagement around upcoming product launches and brand events.
- Engage and inspire assigned clients by facilitating personal shopping appointments.
- Achieve or exceed personal sales goals and other key performance targets that drive store results.
- Contribute to a positive and productive store environment through teamwork and collaboration.
- Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies.
- Actively seek feedback to improve performance and foster growth.
- Consistently demonstrate company values and behaviours in all interactions.
- Excellent execution of all operating standards.
- Accurate and efficient use of register systems and store tools in compliance to Canada Goose standards.
- Support in the upkeep of overall physical store maintenance and cleanliness.

**Let's Talk About You**:

- Minimum of 2 years retail experience, preferably in a customer focused environment.
- Proven track record of successful sales experience.
- Experience working with luxury lifestyle brands is an asset.
- High-volume traffic experience is an asset.
- Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday).
- Time management and multi-tasking skills.
- Ability to work efficiently in a fast-paced and team orientated environment.
- Adaptable to the elements that may impact the overall customer experience.
- Excellent communication and interpersonal skills.
- Self-motivated, able to work independently and know when to seek guidance.
- Basic skills in Microsoft Office; specifically, Word and Excel are an asset.
- Proficiency in another language is an asset.

**What’s in it For You?**
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose R