Operations Associate

Join a forward-thinking team that is redefining IT operations. We are a growing organization implementing cutting-edge systems like MS Dynamics, Azure Cloud and Microsoft Fabric. If you’re eager to learn, take ownership of impactful projects, and grow your career in IT operations and project management, we’d love to meet you.

About the Role:
As an IT Operations Associate, you will play a critical role in maintaining and optimizing our IT infrastructure. This is a fantastic opportunity for someone early in their career who is excited to develop their skills in IT operations and project management while working closely with experienced IT professionals.

Key Responsibilities:

- Support daily IT operations, including troubleshooting, system monitoring, and performance optimization.
- Collaborate with cross-functional teams to implement and improve IT systems
- Assist in managing IT projects, ensuring they are delivered on time and meet business requirements.
- Contribute to process automation initiatives and document best practices.
- Provide technical support for stakeholders and help improve the user experience.

What We Offer:

- Hands-on experience with advanced tools like MS Dynamics, MS365, Azure Cloud, Otobo ITSM and Power Platform.
- Mentorship from senior IT professionals and opportunities for career growth.
- Exposure to impactful projects that shape the future of IT operations.
- A collaborative, supportive team environment.
- Flexibility in work arrangements (e.g., Hybrid work options).

Qualifications:

- 1 year of experience in IT operations, systems administration, or a related field.
- Basic understanding of IT infrastructure, networking and the MS 365 environment.
- Strong interest in project management and process improvement.
- Proactive problem solver with a desire to learn and grow.
- Excellent communication and organizational skills.

Preferred but Not Required:

- Experience with ticketing systems or ITIL practices.
- Certifications in IT or project management (e.g., CompTIA, PMP).

Impact You’ll Make:

- Streamline IT processes, ensuring smooth daily operations.
- Be an essential part of implementing automation and system improvements.
- Contribute to shaping the future of IT operations within the organization.

Pay: From 45.000,00€ per year

Ausbildung:

- Bachelor (Wünschenswert)

Berufserfahrung:

- Projektmanagement: 1 Jahr (Wünschenswert)

Sprache:

- Englisch (Wünschenswert)

Work Location: In person

Expected Start Date: 03/02/2025