Tech Coordinator

vor 1 Woche

Hamburg, Deutschland Ennismore - Hamburg Vollzeit

Ericus 1, 20457, Hamburg

We are looking for a
** Tech Coordinator** to join us, reporting to the Tech Manager for Ennismore who is based out of the UK.
- As Tech Coordinator, you’d be essential in running the day-to-day IT operations for Ennismore in Germany. This role is based out of the Hamburg office but will have responsibility for supporting the Paris, London and US offices as well, with occasional travel between these sites required.
- This is a key role in the Tech team here and we’re looking for an individual who relishes the opportunity to really take ownership of all things Tech whilst keeping us secure and thinking about best practise.

**What You’ll Do**:

- Assist in the implementation of Technical Projects
- Office Setups, Workstations Builds, Re-patching of networks
- Act as an ‘L1’ support team for the internal Ennismore team - ensuring that our team is well supported and taken care of
- Working alongside internal and third-party support to deliver on projects

**Server / Workstation Management**:

- Understanding how to manage multiple endpoints with many different OS flavours
- Managing multiple servers across the site, Windows Server 2008 R2 - 2019
- Build Management, including laptop, desktop, and upgrades

**Management**:

- Ensuring that IT issues are solved quickly by either the available team members or third-party support
- Ensuring that all Systems are well managed (Administration/Patching/Upgrades)
- Assisting with new starter and leaver process when needed

**Team**:

- Communicate and collaborate with Tech colleagues from other regions to support and assist each other with tasks
- Share knowledge when new fixes are discovered and take pride in documenting the steps to resolution

**Your skills**:

- Previous experience in IT desktop support
- Knowledge around the Windows and MacOS operating systems
- O365 & Azure administration experience
- Basic Networking - TCP/IP, DHCP, DNS, VLANs etc
- Experience with a wide spectrum of Tech kit from phone systems to firewalls and beyond
- Enthusiastic about Tech and developments in the Tech world
- Keen to take ownership of and pride in your work; a roll-up-your-sleeves attitude to seeing work through and delivering results
- Creating an atmosphere where people can be productive, authentic to who they are and enjoy what they do
- Highly organised and detail orientated; someone you can rely on to know the answers, or where to find them. Enthusiastic, confident, and warm; you want to be part of a team that works hard, supports each other, and has fun with it along the way

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