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Virtual Event Specialist
Vor 2 Tagen
Role: Virtual Event Specialist
Contract Type: Permanent
Location: Frankfurt, Germany
**Responsibilities**:
- Consulting, booking, organizing, conducting, and providing live support for video conferences.
- Consulting, booking, organizing, conducting, and providing live support for virtual events.
- Ensuring our service quality for virtual events.
- Troubleshooting and problem analysis.
- Generating reports on hardware and software errors using our ticketing system.
- Collaborating with other teams in a global network.
- Creating knowledge articles for our database.
- Creating documents to record and standardize our processes.
- Training new team members.
**Skills and Qualifications**:
- Experience in creating and conducting virtual events (webinars and meetings) using Microsoft Teams and Zoom, including those with larger audiences.
- Experience with management software such as Microsoft Teams Rooms and/or Cisco Unified Communication Manager.
- Ability to quickly identify and analyze problems.
- Experience communicating with international teams and show calling.
- Ability to work independently.
- Ability to work well under pressure.
- Strong verbal and written communication skills.
- Strong organizational skills and ability to prioritize workflows for multiple simultaneous tasks.
- Ability to quickly integrate into a changing environment.
- Experience with MS Office 365 on a daily basis.
- Experience with MS Excel and Word.
- Proficient in written and spoken German and English.
If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
**About Kinly**
Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.
**Why Kinly?**
We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.
We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.
We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.
We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.
**Equal Opportunities**:
