Senior Specialist, Logistics Operations

**Be our next Hero - Join the world’s leading local delivery platform.**

We are looking for a Senior Specialist, Logistics Operations (all genders) to join the Rider Growth team on our journey to always deliver amazing experiences.

If you're a creative problem solver who is hungry for a new adventure, an international workplace is waiting for you in the heart of Berlin

**Your mission**:

- You own core rider lifecycle metrics (like Lead to hired, hired to activated and activated to adopted.) and perform data mining to drive improvements for our products and services across DH entities
- You will (co-)create and analyze reports together with local teams and present insights to the relevant stakeholders
- You will develop action plans to enhance rider lifecycle funnel performance metrics based on discovered trends
- You take ownership of the Rider Lifecycle Domain within the Rider Growth team
- You conduct competitive industry research to benchmark internal results
- You help Identify best practices and help share these across the entities

**Your heroic skills**:

- You gained 4-5 years of professional experience working within a strategy, consulting or product in a fast-paced and dynamic environment
- You are data-driven and have exceptional analytic skills with strong attention to detail as well as a hands-on mentality
- Strong ability to analyze highly complex data, from multiple sources, in detail
- You are knowledgeable of SQL and data visualization tools (Tableau, Data Studio). Basic programming skills (Python, R...) are a plus
- You’ve gained experience working with PowerPoint, Excel, and Word
- You are motivated, well-organized, detail-oriented and flexible
- You thrive in collaborating with multiple personalities and communicating with all levels of the organization
- Excellent English communication skills, both written and spoken (additional languages are a plus)

**About us**:
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. From prepared meals to groceries, flowers, coffee, medicinewe deliver whatever you need. We operate in over 72 countries across Asia, Europe, Latin America, the Middle East and Africa and are also pioneering quick commerce, the next generation of e-commerce. As one of Europe’s largest tech platforms, we work with a global ecosystem of employees, riders, and partners, and are at the forefront of innovation.

As one of our Heroes, you’ll work in an international and dynamic environment, with other Heroes from every corner of the globe where you can grow and develop your career with the right support, every step of the way. We are building a company that future generations can be proud of and are committed to welcoming everyone to our table. Delivery Hero has a lot to offer when it comes to benefits: we want to empower our Heroes and that means caring about all aspects of their wellbeing, such as: career, community, social, physical and financial. Learn more about our benefits at Delivery Hero here.

At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. Just be yourself and we can’t wait to see what value you bring to the role. We're as interested in your character as we are in your talent.