Chief Product and Technology Officer

vor 2 Wochen

Frankfurt am Main, Deutschland TechBiz Global GmbH Vollzeit

TechBiz Global is a leading recruitment and software development company. Our diverse, globally distributed team provides IT recruitment, outstaffing, outsourcing, software development, and different consulting services with a primary focus on making our partners achieve their business goals successfully.

With headquarters in Germany we have successful clients all over the world. We can understand your unique needs. Our team has hands-on experience with the challenges that come with rapid growth and the IT sector. That’s why all of our offerings are built with a tech mindset.

**Key Responsibilities**
- Define and execute the **global product and technology strategy**, ensuring alignment with business objectives.
- Lead cross-functional teams across **product management, software engineering, AI, cloud infrastructure, and security**.
- Drive **agile methodologies, DevOps practices, and modern software development** to optimize speed, quality, and scalability.
- Lead the **evolution of digital platforms**, ensuring seamless integration across omnichannel customer journeys.
- Foster a culture of **collaboration, innovation, and continuous learning**, ensuring best practices in product and tech development.
- Ensure **data security, compliance, and system reliability** across global operations.

**What We’re Looking For**

✔ 10+ years of leadership experience in **product and technology roles** (preferably in **B2B SaaS, CX, AI, or digital transformation**).
✔ Proven expertise in **customer experience (CX) technologies, cloud platforms (AWS, Azure, GCP), and AI-driven automation**.
✔ Deep understanding of **digital contact centers, omnichannel engagement, and self-service solutions**.
✔ Strong track record in leading **agile product development, microservices architecture, and scalable SaaS solutions**.
✔ Experience in **data-driven decision-making, analytics, and AI/ML implementation**.
✔ Exceptional leadership, strategic thinking, and problem-solving skills.

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