Product Expert

vor 1 Woche

MülheimKärlich, Deutschland Tomra Vollzeit

**Company Description**

**About Us**:
TOMRA is a global leader in the development of sensor-based sorting technologies and plays a key role in optimizing resource utilization. With over 7,400 installations in more than 100 countries, we are pioneers in the field of recycling and waste management. Our goal is to recover valuable materials from waste streams, contributing to a more sustainable future.

**Why TOMRA?**

At TOMRA, you will find more than just a job - you will have the opportunity to make a real difference. As an international, growing company with a family-like atmosphere, we offer you an environment where collaboration and innovation are encouraged. We rely on flat hierarchies where every opinion matters.
- ** Innovative Environment**: Work in a future-oriented company that is a global leader in the field of recycling and waste management.
- ** Career Development**: We support your growth and offer international opportunities.
- ** Global Presence**: Be part of a team that operates worldwide and makes a real difference.

As a Field Product Expert at TOMRA, you will play a key role in enhancing product expertise and supporting the global service team. You’ll leverage your technical knowledge to provide top-tier support, train engineers, and improve machine performance. Your expertise will help shape documentation, optimize systems, and ensure the best service for customers worldwide.

**Responsibilities**:

- Conduct training for service engineers and customers.
- Ensure top machine performance and customer satisfaction.
- Collaborate with internal teams to improve global support.
- Test solutions and perform quality checks.
- Support R&D and document field experience to enhance product development.
- Participate in 24/7 Hotline support.
- Travel (70%) for customer visits and training.
- Passion for engineering and problem-solving.
- Strong communication and troubleshooting skills.
- Knowledge of computer hardware and configurations.
- Willingness to travel (70%).
- Degree in electrical engineering, waste management, or similar; or 3-5 years of hands-on B2B experience.
- Team player, self-motivated, and open to new technical developments.
- Additional languages are a plus.

**Additional Information** Will be made available to you**: A company car, a laptop, a mobile phone, as well as the necessary tools and PPE (personal protective equipment).

**Your benefits**
- 30 days annual leave;
- Supported company pension scheme;
- Supported group accident insurance;
- International SOS for private use;
- Hybrid working principles, flexible working hours;
- Opportunity to purchase TOMRA shares;
- Employee benefit discounts for TOMRA Online Shop;
- Company (e-) bike leasing;
- Gym membership coverage support;
- Office comfort: free parking spaces, canteen, coffee machines;
- Professional and personal development: learning on the job, specialized course, conferences etc.;
- Coaching opportunities - Individual Development Programs;
**Interested?**

**Please send your CV in English.**
- Tomra does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Most important - it’s a match

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