Aktuelle Jobs im Zusammenhang mit Director Global Customer Support - Bonn - LeanIX
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Customer Support Representative
vor 18 Stunden
Bonn, Deutschland Glen Callum Associates Vollzeit**Customer Support Representative** A **Customer Support Representative **is required to join a leading **technology provider **with the aim of **strengthening customer relationships** and providing **1st and 2nd line support** to clients. - Hybrid working available with 2-3 days per week from home. _ - Ideal location - Bonn, Königswinter, Rheinbach,...
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Senior Customer Support Specialist
vor 2 Wochen
Bonn, Deutschland LeanIX GmbH VollzeitLeanIX is seeking a Customer Support Specialist who will be the first point of contact for all customer support requests. Part of the Customer Success organization, the Customer Support team at LeanIX is a critical part of the company’s current and future success as they empower and enable our customers to efficiently and effectively use the LeanIX product...
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Senior Customer Support Specialist
Vor 3 Tagen
Bonn, Deutschland LeanIX GmbH VollzeitLeanIX is seeking a Customer Support Specialist who will be the first point of contact for all customer support requests. Part of the Customer Success organization, the Customer Support team at LeanIX is a critical part of the company’s current and future success as they empower and enable our customers to efficiently and effectively use the LeanIX product...
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Customer Support Specialist
vor 2 Wochen
Bonn, Deutschland LeanIX VollzeitLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with Enterprise Architecture Management. We are looking for a** Customer Support Specialist **who will help evaluate and support agents based customer's request to support. As part of the Customer...
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Customer Responsible Fapa
vor 2 Wochen
Bonn, Deutschland Hydro VollzeitHydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our...
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Customer Success Specialist
vor 1 Woche
Bonn, Deutschland OEConnection VollzeitSince the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. Position Summary We are seeking an ambitious and motivated individual to join our Customer...
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Food & Beverages Director Germany
Vor 5 Tagen
Cologne Bonn Region, Deutschland Restocracy VollzeitLargest SPA complex in the world is now recruiting a new Food and Bar DirectorWe are looking for anF&B Director in Germanyto manage seven restaurants with a combined turnover of tens of millions of euros and millions of guests annually, forTherme Erding.Therme Groupis a multinational company and the world leader in "urban retreat and wellbeing for all." A...
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Praktikantin im Global Democracy Support
vor 2 Wochen
Bonn, North Rhine-Westphalia, Deutschland GIZ Viet Nam VollzeitTeam Europe Democracy (TED) is a global Team Europe Initiative (TEI) to strengthen democracy and human rights worldwide. The initiative is funded by the German Federal Ministry for Economic Cooperation and Development (BMZ) and the European Union (EU) and is part of the GIZ Governance sector programme.TED is supported by the EU Directorate-General INTPA and...
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Customer Service Associate
vor 1 Woche
Bonn, Deutschland Sirtex Vollzeit**Company Description** Sirtex Medical is a global leader in healthcare, with offices in the U.S., Australia, Germany, and Singapore, dedicated to improving patient outcomes. Our mission is to be at the forefront of mínimally invasive cancer and embolization therapies. By partnering with physicians, we aim to provide innovative products that enhance patient...
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Global Service Development Officer
vor 19 Stunden
Bonn, Deutschland FLOCERT GmbH Vollzeit**Global Service Development Officer (M/F/div) Project Management / Product Development** **Job Share**: Full-time (38,5 hours per week) **Location**: FLOCERT GmbH Headquarter Bonn, Germany **Salary & benefits package**:depend upon qualifications and experience **Start date**: as soon as possible **Description** The **Global Service Development Officer**...
Director Global Customer Support
vor 2 Wochen
LeanIX is growing rapidly and seeking a **Director Global Customer Support & Success** **Engineering (f/m/d).** Customer Success Engineering is a vital part of our Customer Success organization, leading clients to utilize our state-of-the art technical capabilities for their best success. As a Director CSE, you are part of our global Customer Success leadership. You support the regional leads in successful delivery & growth in their assigned market and assure global technical thought-leadership & innovation. You are recognized for ability to shape and evolve the technical organization, and represent the Customer Success organization both inside and outside LeanIX. **Director Global Customer Support & Success** **Engineering (f/m/d)** Connected remote and based in Germany or Netherlands WHAT IS WAITING FOR YOU? - Be a trusted advisor for all technical aspects of our LeanIX Continuous Transformation Platform®, in particular regarding data model configuration, integrations and visualizations - Be a Customer Success role model and excel in mentoring & developing talent based on multiple locations globally, as well as in ensuring the teams' technical competence - Take responsibility around global key Customer Success KPIs (in particular: Net Retention Rate) - Collaborate with technical thought-leaders within the Customer Success & Product operation to drive innovation and improve the LeanIX products on a daily base - Build-up a repeatable Technical Enablement process to support functions like Sales Engineering & Professional Service - Build-up a quantifiable, highly efficient end-to-end support process WHAT ARE WE LOOKING FOR? - Excellent customer focus with a polite, patient, caring, calm, and always professional demeanor - 10 years of experience in customer-facing and technical roles with a minimum of > 5 years experience in a similar role - Successful track record in managing, coaching & developing technical talent - Understanding of SaaS business model - Knowledgeable with Cloud-Native and associated challenges for both large corporates & fast-growing product organizations LeanIX, The Continuous Transformation Platform® that efficiently organizes, plans and manages IT landscapes, supporting 850+ customers with our 3 solutions Enterprise Architecture Management, SaaS Management Platform and Value Stream Management. LeanIX is not just a product, in fact it's a **great place to work.** Colleagues (450+) from dozens of countries jointly make our vision reality. We believe in transparent communication, personal development, diverse workforce, innovation by creating ideas that prove useful and that our world-class team deserves the best software stack money can buy. At LeanIX we have a **Connected Remote Work Mode **which means you work remotely from your home office and from one of our offices. LeanIX teams and team members decide together on the work mode which suits them best. Next to that we have great benefits for you, CHECK OUT HERE WHAT´S IN FOR YOU - All applicants will receive consideration for employment based on experience, qualifications, and competencies. LeanIX will not discriminate based on race, color, religion, belief, political affiliation, union membership, age, sex, pregnancy, sexual orientation, gender identity, national or ethnic origin, genetic information, creed, citizenship, disability, protected veteran or marital status, or any other status protected by applicable laws or regulations._
